this is a trully great Sheraton. Relatively central, the style of the place, professionalism of staff is good, but what really makes it outstanding are the rooms, super new, super view great bathroom etc... modern and aesthetic are really the words for this hotel.
Now here is the glitch... don't wake up too early, say before 7h30... because in that...
More
+ huge rooms, probably bigger than in any other Sheraton in Europe (not sure about the rest of the world) - though my room was on SPG floor, and maybe it makes the difference (also not sure about that)
+ nice interior, carpet floors, modern amenities everywhere
+ not so central, but steps from a shopping mall and metro station...
More
Dear Guest,
Many thanks for recently staying with us whilst visiting Lisboa and also for having taken the time to provide us with your feedback .
I am disappointed to learn that we could not live up to your expectations during your recent stay with us. We are aware that your opinion of our service has been affected by the...
More
The hotel wasn't capable of canceling one internet booking for one month in advance. The cancelation was requested just one working day after the booking. Lauzy service for a 5 stars hotel. "If they hook you, they will not let you go!"
Dear Guest,
Thank you so much for having provided your honest feedback. Kindly allow us to better clarify the situation that you have related. Most of the room rates/packages published online have very attractive rates, although also some special conditions may apply. Most of the appealing/lower prices are normally non-refundable and non-changeable, meaning that the rate is indeed lower but...
More
All is said in the title, close to a subway station which makes it. Even though it is not eaxctly in the touristic area. Taxis are fairly cheap and numerous in Lisbon, so it is also a good optn to move about.
2 comments: not enough electric plugs to recharge camera, phone, computer, etc..., wi-fi too expensive.
Very nice, helpful...
More
Dear Guest,
I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.
Your kind comments referring to the electric plugs...
More
We enjoyed five nights in Lisbon from May 5-10. Stayed in Room 1802 which had a lovely view of the city and provided complete comfort in a well maintained, modern environment.
The hotel is frequented by convention groups, but this did not prove to be objectionable.
Service throughout the hotel including the maid, concierge (concierge not available at all times)...
More
Dear Guest,
Thank you so much for having selected the Sheraton Lisboa for your recent stay in Lisboa.
I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received.
We at the Sheraton Lisboa Hotel & Spa...
More
I have stayed 1 night in Sheraton Lisboa Hotel & Spa during my Portugal trip in May 2012. I have booked special anniversary rate of... 40 EUR for 1 Queen Bed DeLuxe Room. Price more than excellent!!!
CHECK-IN
We've been welcomed by natural smile of receptionist, which very efficiently allocated our room (#909). I was recognized as Starwood Preferred Guest,...
More
Dear Guest,
Thank you so much for sharing your honest and detailed feedback concerned with your last experience at our property.
I am happy that you enjoyed our FORTY promotional rate, celebrating the 40th anniversary of our Hotel.
We do appreciate your comments and we're happy to learn that you have enjoyed our staff professionalism and sympathy.
Also your comments...
More
Midtown location with superb view over the city from the higher floors. Finest service, wonderfull silenced rooms, excellent beds. Always taxis in front and metro acces nearby. Look for good fares.
Dear Guest,
We are more than happy to learn that you have fully enjoyed your last stay and experience at our property.
Thank you for your comments concerned with our service, location, rooms and confort of our exclusive Sheraton Sweet Sleeper bed.
We do hope to have the opportunity to be welcoming you very soon!
Have a great day,
António...
More
If you are looking for a rather central hotel, with a good connection to public transport, breathtaking views and a good parking garage next door - then the Sheraton
Lisbon is a safe choice.
We spent a lot of money here and thought the Tiara Lisboa to offer the better value. However the Sheraton has a great breakfast and very...
More
Dear Guest,
We do appreciate your comments and the fact of selecting our property for your recent stay in Lisboa!
I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received.
Your kind comments are greatly appreciated....
More
I love Lisbon - it reminds me in so many ways of San Francisco (they even have a Golden Gate Bridge). I think the city is a well kept secret as I never been aware of too many tourists. The Sheraton is absolutely fine in every respect - the rooms are laid out well, the staff is courteous and helpful...
More
Dear Guest,
Thank you so much for you honest feedback, as well as for having chosen our property for your recent stay in Lisboa.
In fact Sheraton is one of the nine brands belonging to Starwood Hotels & Resorts. Each brand has it's own philosofy and we try to keep the same standards of service in each and every destination...
More
Had a deluxe room which was large by European standards - nice surprise. Huge wardrobe with curtains as a door and huge washroom. The shower was not user friendly. Very hi tech knobs here and there including a very sophisticated looking shower. Pity there wasnt any instructions as it was not obvious at all how you could on the shower...
More
Dear Guest,
Thank you so much for your feedback regarding your last experience at our property.
We are glad to know that you did enjoy our Hotel, rooms, decoration, breakfast. We also appreciate for your constructive feedback as far as the service is concerned. Our guest's feedback are most valuable to us.
We do hope to have the opportunity to...
More
If you own or manage Sheraton Lisboa Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
729 Reviews
1,060 Reviews
319 Reviews
