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All 212 Lisbon hotels »

Sheraton Lisboa Hotel & Spa

5.0 of 5
Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Hotel amenities
Special offer
Spirito Spa 50% Off
Sheraton Lisboa Hotel & Spa
Ranked #19 of 212 hotels in Lisbon
4.5 of 5 stars 552 Reviews
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552 reviews from our community

Traveller rating
    299
    181
    48
    15
    9
See reviews for
Families
63
 
Couples
200
 
Solo
44
 
Business
121
 
What travellers say
  • Top floor(17)
  • Very good(9)
  • Nice views(8)
  • Breakfast buffet(6)
  • Club room(6)
Date Rating
Hong Kong
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

this is a trully great Sheraton. Relatively central, the style of the place, professionalism of staff is good, but what really makes it outstanding are the rooms, super new, super view great bathroom etc... modern and aesthetic are really the words for this hotel. Now here is the glitch... don't wake up too early, say before 7h30... because in that... More

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Moscow
Top Contributor
132 reviews 132 reviews
Reviews in 93 cities Reviews in 93 cities
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

+ huge rooms, probably bigger than in any other Sheraton in Europe (not sure about the rest of the world) - though my room was on SPG floor, and maybe it makes the difference (also not sure about that) + nice interior, carpet floors, modern amenities everywhere + not so central, but steps from a shopping mall and metro station... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
28 May 2012

Dear Guest, Many thanks for recently staying with us whilst visiting Lisboa and also for having taken the time to provide us with your feedback . I am disappointed to learn that we could not live up to your expectations during your recent stay with us. We are aware that your opinion of our service has been affected by the... More

Lisboa, Portugal
1 review
1 of 5 stars Reviewed 24 May 2012

The hotel wasn't capable of canceling one internet booking for one month in advance. The cancelation was requested just one working day after the booking. Lauzy service for a 5 stars hotel. "If they hook you, they will not let you go!"

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
25 May 2012

Dear Guest, Thank you so much for having provided your honest feedback. Kindly allow us to better clarify the situation that you have related. Most of the room rates/packages published online have very attractive rates, although also some special conditions may apply. Most of the appealing/lower prices are normally non-refundable and non-changeable, meaning that the rate is indeed lower but... More

Antibes, France
Top Contributor
91 reviews 91 reviews
Reviews in 54 cities Reviews in 54 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 20 May 2012 via mobile

All is said in the title, close to a subway station which makes it. Even though it is not eaxctly in the touristic area. Taxis are fairly cheap and numerous in Lisbon, so it is also a good optn to move about. 2 comments: not enough electric plugs to recharge camera, phone, computer, etc..., wi-fi too expensive. Very nice, helpful... More

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See 5 more reviews by pjeanne for Lisbon
Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
22 May 2012

Dear Guest, I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Your kind comments referring to the electric plugs... More

Santa Monica, CA
Senior Contributor
46 reviews 46 reviews
Reviews in 35 cities Reviews in 35 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 18 May 2012

We enjoyed five nights in Lisbon from May 5-10. Stayed in Room 1802 which had a lovely view of the city and provided complete comfort in a well maintained, modern environment. The hotel is frequented by convention groups, but this did not prove to be objectionable. Service throughout the hotel including the maid, concierge (concierge not available at all times)... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
22 May 2012

Dear Guest, Thank you so much for having selected the Sheraton Lisboa for your recent stay in Lisboa. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. We at the Sheraton Lisboa Hotel & Spa... More

Dublin, Ireland
Top Contributor
185 reviews 185 reviews
Reviews in 130 cities Reviews in 130 cities
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 17 May 2012

I have stayed 1 night in Sheraton Lisboa Hotel & Spa during my Portugal trip in May 2012. I have booked special anniversary rate of... 40 EUR for 1 Queen Bed DeLuxe Room. Price more than excellent!!! CHECK-IN We've been welcomed by natural smile of receptionist, which very efficiently allocated our room (#909). I was recognized as Starwood Preferred Guest,... More

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See 3 more reviews by marqoos_pl for Lisbon
Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
22 May 2012

Dear Guest, Thank you so much for sharing your honest and detailed feedback concerned with your last experience at our property. I am happy that you enjoyed our FORTY promotional rate, celebrating the 40th anniversary of our Hotel. We do appreciate your comments and we're happy to learn that you have enjoyed our staff professionalism and sympathy. Also your comments... More

Borgloon, Belgium
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 May 2012

Midtown location with superb view over the city from the higher floors. Finest service, wonderfull silenced rooms, excellent beds. Always taxis in front and metro acces nearby. Look for good fares.

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
22 May 2012

Dear Guest, We are more than happy to learn that you have fully enjoyed your last stay and experience at our property. Thank you for your comments concerned with our service, location, rooms and confort of our exclusive Sheraton Sweet Sleeper bed. We do hope to have the opportunity to be welcoming you very soon! Have a great day, António... More

Stuttgart, Germany
Top Contributor
53 reviews 53 reviews
Reviews in 39 cities Reviews in 39 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

If you are looking for a rather central hotel, with a good connection to public transport, breathtaking views and a good parking garage next door - then the Sheraton Lisbon is a safe choice. We spent a lot of money here and thought the Tiara Lisboa to offer the better value. However the Sheraton has a great breakfast and very... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
4 May 2012

Dear Guest, We do appreciate your comments and the fact of selecting our property for your recent stay in Lisboa! I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated.... More

San Francisco, California
Top Contributor
66 reviews 66 reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

I love Lisbon - it reminds me in so many ways of San Francisco (they even have a Golden Gate Bridge). I think the city is a well kept secret as I never been aware of too many tourists. The Sheraton is absolutely fine in every respect - the rooms are laid out well, the staff is courteous and helpful... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
4 May 2012

Dear Guest, Thank you so much for you honest feedback, as well as for having chosen our property for your recent stay in Lisboa. In fact Sheraton is one of the nine brands belonging to Starwood Hotels & Resorts. Each brand has it's own philosofy and we try to keep the same standards of service in each and every destination... More

Kl-ite in Malaysia
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 27 April 2012

Had a deluxe room which was large by European standards - nice surprise. Huge wardrobe with curtains as a door and huge washroom. The shower was not user friendly. Very hi tech knobs here and there including a very sophisticated looking shower. Pity there wasnt any instructions as it was not obvious at all how you could on the shower... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
4 May 2012

Dear Guest, Thank you so much for your feedback regarding your last experience at our property. We are glad to know that you did enjoy our Hotel, rooms, decoration, breakfast. We also appreciate for your constructive feedback as far as the service is concerned. Our guest's feedback are most valuable to us. We do hope to have the opportunity to... More

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Additional Information about Sheraton Lisboa Hotel & Spa

  • Sheraton Lisboa Hotel
  • Sheraton Lisbon
  • Lisbon Sheraton
Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Price range (per night):* S$191 - 394

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Sheraton Lisboa Hotel & Spa
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