Generally, a pretty good experience. I stayed in the hotel for 9 days, and there's little to complain about. Other than the evident overhead trains noise that is. Many people have been complaining about that noise, but it's nothing some little music or TV in the room that wouldn't fade out! The room is spacious, clean, comfortable and the view...
More
Dear Guest,
Thank you very much for your review, photos and for recommending us. We were pleased to learn that you enjoyed the stay at our hotel. We were particularly glad to know that you found the staff the best thing about the hotel, as at Vila Galé, we want to be “always close to you”.
We look forward to...
More
The hotel is right in front the Tejo (Tagus river) and 25 Abril bridge offering a nice view, but the cars and train noise are always present, even inside the room (not comfortable , specially if you have a light sleep).
Being a nice and modern hotel chain, the Vila Galé Opera has great facilities, LCD TV, nice bathroom with...
More
Dear Guest,
Thank you very much for your comments about our hotel.
We regret the negative points that you mentioned, but we were pleased to learn that you enjoyed our facilities, the breakfast and the great staff.
We look forward to welcome you back at Vila Galé Ópera on your next trip to Lisbon.
Best regards
More
I stayed in this hotel the first time I visited Lisbon and I thought it was fine. It was handy to walk to the tourist attractions along the river. It was a bit further out from the centre than I would have liked (our taxi bills crept up!)The hotel itself was clean and staff friendly. I was dissapointed that you...
More
Dear Guest,
Thank you very much for your comments about our hotel. We were pleased to learn that you enjoyed the stay with us and we look forward to welcome you back at Vila Galé Ópera on your next trip to Lisbon.
Best regards
More
The internet in this hotel is the worst I have seen anywhere in Europe. It works passably for email or Skype or non-browser things. But in any browser it works for about one minute out of every ten. Either it really sucks and they do not have enough bandwidth to accommodate their guests, or it is capturing information as you...
More
Dear Guest,
Thank you for your review about our hotel.
Since February we have wireless internet throughout the hotel. In the meantime, we noticed that an increase of bandwidth is desirable, which was already requested to our internet service provider and it will be available within one month at most.
In what concerns the beds, we have mattresses of good...
More
Although everything was clean and everyone was friendly there were a few things that made me be a bit skeptical. The mattress was not that good, while the area that the hotel is located is great if you go to the conference center that is 200 meters away but a bit far from the city center. Also because of the...
More
Dear Guest,
Thank you very much for your review and photo with two of our opera singers.
We regret the negative points that you noted, but we were pleased to learn that you enjoyed the stay with us, namely the cleanliness, the friendly staff and the breakfast.
We look forward to welcome you back at Vila Galé Ópera on your...
More
A truly casting error from the Vila Galé Hotels chain, with unconvenient location. Being at Lisbon’s Alcantara area, far from city centre on foot (5 kms), far from metro stops, only reachonable by bus (I think there are bus nearby, besides not noticed), I always went to city centre (Terreiro do paço, Rossio, Chiado, Bairro Alto) by car (very complicated...
More
Dear Guest,
Thank you very much for your comments, video and photos about our hotel. We appreciate the feedback we receive and welcome any opportunity to improve.
We know that our location is not the quietest, but it is fairly well served by public transportation, namely by tram number 15, which passes near the hotel and quickly reaches Terreiro do...
More
Staff were very helpful, the room was fine, but yes, the location is incredibly noisy! Very convenient location if you're attending an event at the congress centre, but otherwise, why would you stay here?!
Dear Guest,
Thank you very much for your comments about our hotel. We were pleased to learn that you found the staff helpful and that you enjoyed the room.
Allow us to mention that our location, although not the most quiet, has some advantages, besides being next to the conference centre, namely being close to the Docks area with its...
More
Stayed here in early part of November. Very nice location for a hotel though away from central city. Surroundings are beautiful. Tragus river is right across the road. Since I was attending a conference in the international conference centre it was indeed the best place to stay. The conference venue was just a small walking distace away.
There is a...
More
Dear Guest,
Thank you very much for your comments about our hotel. We were pleased to learn that you enjoyed the stay with us and we look forward to welcome you back at Vila Galé Ópera on your next trip to Lisbon.
Best regards
More
Nothing to fault here, except that i dont know how this can be rated 4$ where i come from this would top 3. Make sure you get a room as far away from the bridge as possible as the noice of passing cars on the steel bridge is like a bee swarm. Friendly staff, clen rooms but utterly basic in...
More
Dear Guest,
Thank you very much for your comments about our hotel. We appreciate the feedback we receive and welcome any opportunity to improve.
We were pleased to note that in general you evaluated the stay with us as good value for money.
We look forward to welcome you back at Vila Galé Ópera on your next trip to Lisbon....
More
I stayed at this hotel while away on business. It was one of those places that has a nice facade but when you begin to scratch away at the surface, all the flaws are apparent. When we returned to our room one day, the porcelain sink had fallen out of the vanity and smashed into many pieces on the bathroom...
More
Dear Guest,
Thank you for your review about our hotel. We appreciate receiving feedback from our guests that allows us to improve our services.
We regret that the stay with us didn’t fulfil your expectations and we apologise for the incident with the sink.
We would like to inform you that in the beginning of February we will provide wireless...
More
If you own or manage Vila Gale Opera Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
729 Reviews
216 Reviews
860 Reviews
