FIRST IMPRESSIONS: I'm not a fussy traveler and this is my first visit to Lisbon so I chose this hotel in mid-May because of its location, which turned out to be excellent. Metro entrance is just outside the front door (literally) and hotel is situated downtown-center, so it's within walking distance (1-6 blocks max) to many sites: including numerous restaurants;... More

The location is the best possible in Lisbon, right in the center, within short walking to most sites. The metro station is in front of the hotel. The rooftop terrace has a small pool and a spectacular view of the city. We didn't try breakfast because there are so many better options around. Rooms are ok, clean but nothing special.... More

Wonderful size room, with a kitchenette, thou, the whole place doesn’t not look that clean. Walking distance to all the shopping and train station is almost next to the hotel

The location is superb in the heart of Lisbon, close to most attractions and good views over the city. Rooms were fine and the kitchen well supplied with enough equipment for room rate. We had booker for three nights but had to stay another three. The roof top pool looked good but it was too cold to use it at... More

Clean and tidy but a bit worn/run down. Great location and friendly and helpful staff.

Situated in the centre of Lisbon nearby to Rossio. The Aerobus drops you right outside the hotel. The reception staff very helpful and patient at all times. We were on the 6th floor and was not bothered by the noise of the traffic outside as the windows double glazed. The room was a studio with twin beds. The kitchen had... More

The location is great. It takes just 20 minutes and 3 and half euros from the airport to reach Praca dos Restauradores. The bus will drop you exactly infront of the hotel. The reception desk is not too warm or cold either. Only little confused. I was fortunate as it took just 30 minutes to prepare my room. After a... More

Stayed 3 nights in Lisbon. Hotel room needs work. Plaster on the walls need repairs. Bed little hard for my taste. Loved the kitchen. Staff is knowledgeable and friendly. Night shade felled from its holding but was fixed the next day. Across from the Hard Rock cafe. Metro is right in front of the hotel. Plenty of restaurants in the... More

There was a problem with the hot water in my room, and the staff were not able to deal with in a professional way. The hot water was gone for the most of three days, only the evening on the second day it was restored, then gone again next morning. I was never offered an apology, a compensation or an... More