As a five star hotel the Real Palacio is something of a disappointment. If you go expecting a 4 star you'll be happy. As a married couple in our thirties we arrived having booked a 'double standard room' only to be given a twin. The staff were courteous and offered us another room but in a noisier part of the... More

I have stayed already several times in the hotel. A bit outside the old centre but still in acceptable walking distance, the Real Palacio is a nice hotel. A bit dark from the inside it is however nicely furnished in palatial style and is very ell kept up. Staff are always extremely friendly and helpfull. The last time i got... More

This was my 6th trip to Lisbon and I always stay in this area (Saldanha) simply because the center of town is too noisy, full of tourist trap restaurants (avoid the south end of Rua de São José at all costs!), people trying to sell you things on the street, pickpockets, beggars and general hassle. The 5 star Real Palacio... More

Stayed for three nights - beds were terrible and there was noise from the street. You could also hear planes going over head. Front desk was okay - no problems except could not get an luggage rack for luggage - nice small bar - however, bar tender could not make a martini (lemon drop) even with instructions. More of a... More

It is unfortunately still possible to find hotels that charge you for WiFi access, but this one has none available. They have a limited service in the lobby (where at any point of time you can hear several Skype calls taking place), and the supposed one at the dining room did not work at all. Then I had barely lukewarm... More

We stayed here for 5 nights and thought the hotel was very clean and the breakfasts were excellent. There was so much choice from cooked right through to cakes, pastries, cheese etc. Couldn't fault it at all. The room was a good size and it is situated in a quiet area, so there was no traffic noise at all. Metro... More

Our first trip to Lisbon and this hotel was amazing. The front desk attendants spoke amazing English, which I didn't expect, were very helpful and friendly. Our room was very nice with a balcony, sitting room and soaker tub. The breakfast was above average for your European buffet. All very clean and updated. There is a michelin rated restaurant attached... More

The only reason I did not give this hotel a 5 star rating is because of the beds in our room. They were the worst beds we have ever slept on in a hotel, my wife had to put the bathroom robes on top of the mattress to try and soften her mattress a bit. Other than that this is... More

Nice and clean but the beds are very hard and doors makes a lot of noise when closing. That ruined the sleep in the morning when other guests started moving about. Further away from the city than I thought, though close to a metro station. Had a nice spa, I particularly liked the steam sauna.