Overall we enjoyed staying in this 'grand' property located about a 10-minute walk from the Historic part of Sintra, Portugal. Our room was large and well appointed. Unfortunately the Front Desk Staff was quite aloof and we felt we were disturbing them each time we asked a question or turned in our key. The Dining Room has a dress code... More

Booked for us by others, driving into the grounds of this hotel was more like visiting an attraction rather than arriving at your accommodation. Unquestionably a gorgeous building set in beautiful, extensive grounds and boasting marvellous views and mostly impeccable service. Our party's 2 rooms were large and featured VERY comfortable beds, AC (or your choice of slightly cantankerous sash... More

We have been staying here regularly for the past 40 years and keep coming back for the touch of magic that this hotel exudes. Its a former home of the Dutch Consul built in the 18th Century. The integrity of the original building has not been compromised and it has been restored to its original glory(it was getting a little... More

We arrived to a warm friendly welcome and in our room was complimentary port, water and local cakes. Lovely touch. The room was beautifully laid out and restored perfectly. The bed....well this was the BEST bed I have slept in Portugal. It was so good I slept for 12 hours and missed breakfast!! Breakfast buffet was great and you could... More

Superb, elegant, luxurious are just a few adjectives to use here. This must be one of the worlds best hotels.. The hand painted décor and antique furniture are stunning. Service is friendly and relaxed and the setting is spectacular. The beds are like sleeping on a cloud and the rooms are beautiful. If you want to niggle..don't expect "everything" ;... More

Forget the word "Palace", rooms are small, it's outdated (our room bath was probably from 1800 ?!) and it really needs a refurbishment. Furnishings are old and dated. Unpleasant staff... Your paying a 3 start hotel for the price of 5 due to it's location.

This was, without any doubt, the highlight hotel of our tour of Portugal. The palace is amazing, the setting, the beautiful garden, the orange orchard, the beautifully appointed rooms (we had two connecting rooms) the details from the embroidered sheets to the light switches and the antique shoe shine box with the number of the room on it. Everything is... More

My 12-year-old son and I stayed here for two nights last week. The room was charming and spotless. Everything worked properly. I appreciated that the hotel did not "nickel and dime" us for everything, the way many nicer hotels do: wifi was free when you sign up for their guest program. A welcome snack was just right after flying for... More

I cannot overstate how charming this hotel is. It manages to be old fashioned and quaint while still providing very comfortable and luxurious accomodations. Also, the views from the rooms facing west are amazing - you can see all the way down the valley to the ocean! The hotel staff are outstanding and go out of their way to make... More