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Porto Bay Serra Golf

4.0 of 5
Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Hotel amenities
Porto Bay Serra Golf
Ranked #55 of 164 hotels in Madeira
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    10
    9
    5
    1
    0
Date Rating
kent
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

This should be a great hotel but it lets itself down on silly points. First the good stuff. Elegant dining and lounge areas with modern spacious bedrooms, think good Premier Inn. The staff were smiling and the indoor pool was great. However the "Welcome Desk" was anything but and it wasn't just our opinion. The other staff were friendly but... More

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antoniopais, General Manager at Porto Bay Serra Golf, responded to this review
30 May 2012

Dear Guest, Thank you for your opinion about your holiday experience at Serra Golf. I personally regret for not being able meet your expectations. In fact we do know that we have to do better and therefore I take your opinion as very valid critic. I assure that we will discuss the points raised by you, so we can improve... More

Victoria, B.C.
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

This hotel is in excellent condition. It has many of the amenties that you would want in a small inn. The breakfast is ok but make sure that you ask for extras such as eggs made to order. The staff are indifferent and don't readily provide information regarding Madeira. The location is out of the way and one requires a... More

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antoniopais, General Manager at Porto Bay Serra Golf, responded to this review
28 April 2012

Dear Guest, Thank you for review posted on tripadvisor. As you mention Santo da Serra can be perfect for a quite retreat away of normal busy life of the main towns. Santo da Serra can be also ideal for golfers and nature lovers, as the hotel is located in a central mountain area near of some of the best levadas... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 April 2012
3
people found this review helpful

I have stayed at this hotel on the past month and I have to say that it is lovely. I am an english teacher that really needed to take a few days to rest..and let me say that this hotel did the job. although i was on a work trip I managed to find time to rest, relax and enjot... More

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antoniopais, General Manager at Porto Bay Serra Golf, responded to this review
18 April 2012

Dear Madam, Thank you for the review posted on tripadvisor about Porto Bay Serra Golf. I am really happy to know that overall you had a positive stay in Santo da Serra. Also thank you for the public praise of Sara, she will be most happy to receive your feedback. Sincerely hope to welcome you in a near future, With... More

Helsinki, Finland
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 January 2012
4
people found this review helpful

If You are looking for the most hospitable little hotel and some relaxing in the countryside of Madeira, don´t look no further. Estalagem Serra Golf has a beautiful living room and dining room where You can enjoy Your breakfast omelette, afternoon tea with scones, 3-course dinner or an night cap of beirao-liquor. Days in Santo Da Serra will go by... More

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antoniopais, General Manager at Porto Bay Serra Golf, responded to this review
10 April 2012

Dear guest, Just a short note to thank you for your opinion about Serra golf. Serra golf is since the end of January a Porto Bay property and after some refurbishments we do have now a sauna and an heated indoor pool. All the rooms with new décor and amenities so if you have enjoyed your previous stay you will... More

Portugal
Senior Contributor
28 reviews 28 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

I stayed here for 1 night on a trip for observation of the flora of the natural forest that still exists in Madeira, and also some levada walking. The hotel itself is a beautiful building, a type of a manor house where a new block of rooms was built in the back part of the land. Both are connected through... More

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UK
Senior Contributor
28 reviews 28 reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 21 October 2011
4
people found this review helpful

Like many other reviewers we used this hotel as part of a walking holiday and can only echo their enthusiasm for the building, the staff and the quality and food served there. W'd happily return but if we did so we'd be a bit more wary of the local mosquitos. It was only after a sleepless night of bites that... More

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Leeds
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

We stayed here for 3 nights on a walking holiday - we were walking the levadas. The hotel itself is a beautiful building, spotlessly clean, well kept, very individual. The service could be described as quirky, but pleasantly so. The staff, especially Sonia, were attentive and friendly and very helpful. The evening meal, 18.90 euros for 3 courses, was from... More

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London
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

We decided this weekend to go for a night and stay at Serra Golf with our 2 children. We arrived Friday afternoon and had a delicious tea with fresh scones and home made jam (the plum and kiwi jam was to die for). The hotel is a beautiful fusion of an old Deco house with a tastefully added new wing... More

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Portsmouth, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 June 2011
2
people found this review helpful

We were on a hiking holiday and sadly the weather was awful: rain and dense fog. This happens a lot here, which I was not aware of. The hotel is luxurious with well equipped rooms and heating to dry off your walking gear. The food is outstanding with a long standing residence cook from the (boring) village of Santo da... More

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Funchal
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 April 2011
2
people found this review helpful

The hotel used to be a tea house back in the 1920's and it is owned by the same family for generations. The manor house was completey refurbished, maintaining all the features on the outside and some improvments inside. The manor house has suites and the other rooms were built on the back of the land and are connected to... More

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Additional Information about Porto Bay Serra Golf

  • Estalagem Serragolf Madeira
Address: Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Price range (per night):* S$91 - 128

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Porto Bay Serra Golf
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