We had to stay in Athens for one night and did a quick search to find a good rate (€35 for a double room and €10 each extra for breakfast). We have stayed in Athens many times before so we understand the bad press surrounding the area but to be fair we have never encountered any problems day or night,...
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It took awhile for them to reply to my email for my confirmed booking and request. I stayed for 10 days there, the first night wasn't so good we got hairs all over the bed and the lining sheets of the bed was very dirty, my bf and i just took out all the sheets and use our robes to...
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Dear guest
Thank you for your review and your comments. They are very helpful and will take them into serious consideration in order to improve our services.
Hoping to give us the opportunity at the future to accommodate you and offer you a unique hotel experience that will erase any unpleasant impressions, we thank you once again for staying and...
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My husband and I stayed here for 3 nights and were happy with the walking distances to several restaurants and the Acropolis as well as the views of the Acropolis. The staff were friendly with the exception of one who we seemed to be an annoyance to, giving us the typical 'tourist' canned answers, even though we are not the...
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Dear Robin and Merle
Thank you for your review and your comments. They are very helpful and will take them into serious consideration even though we believe that
a.our reception staff and all the staff is very well trained and the reviews and the commentary score we receive is exceptional.
b. as for the bed type preference you had requested...
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We booked this hotel even though we had read it was in a rough area of the city. In fact, the area isn't that bad, and is only 10 minutes walk from the Acropolis. The staff were friendly, allowed usto change our booking as we wanted to leave a day early and return a day later. They also let us...
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Dear Guest,
Thank you for choosing Polis Grand Hotel during your last visit in Athens -Greece, as well as your kind words.
Our aim is to offer great hospitality to all our guests and make the feel that Polis Grand Hotel is their "home".
Once more thank you for your kind comments and we look forward to welcoming you at...
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We stayed at the Polis Grand Hotel two years in a row. Returning to it was like coming back to visit family and friends! We were welcomed with open arms and wide smiles. The staff are most efficient, extremely helpful and incredibly friendly. The views from our balcony of the Acropolis (first stay), and Lycebettus Hill (2nd stay) were enchanting....
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Dear Guest,
It is always our pleasure to receive such reviews and know that you had an excellent stay with us!
Our aim is to offer comfort and hospitality to all our guests - to make them feel like in home away from home-. We look forward to your next visit!
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This is a nice hotel with helpfull and friendly staff. The hotel lies within walking distance of all the things you need to see in Athens ( It's 150m away from the nearest metrostation for people who don't like to walk ;-) ). From the rooftop, where the restaurant with good food and drinks is situated, you have a wonderfull...
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Dear Guest,
Thank you for choosing New Hotel during your recent visit in Athens. We are very pleased that you enjoyed your stay with us and hope to see you again in the near future.
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Beds were so hard our poor hips took 5 days to get rid of all the bruising, and there was inadequate catering options in the evening with smoking going on in the Bistro and Staff not monitoring.
Dear Guest
Thank you for choosing hotel Polis Grand Hotel. Regarding your comment on hard beds we are very sorry for your experience which we are sure could had been better if you had asked from reception to change you room, mattress, or just a coat mattress. As for your comment for smoking in bistro we are investigating it and...
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A clean, comfortable and pleasant hotel with friendly staff and good facilities. The rooftop has a restaurant/ bar with an amazing view over the city and acropolis and serves delicious food and drinks. The breakfast was also an excellent spread of fruit, cereal, hot food and breads.
The staff were very helpful and friendly and I felt safe at all...
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It is always our pleasure to receive such reviews and know that you had an excellent stay with us!
We will be happy to accommodate you again in the future!
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After having viewed and seeing inside some of the more "tourist" hotels, I was more then pleasantly surprised by both the decor and quality of the hotel. This was a top class hotel, especially compared to some of the other dirty and hideous hotels we had come across. The staff was wonderful, especially the women who took our orders for...
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I have stayed here a few times when I have a night or two to spend in Athens.
For Athens, it is a good inexpensive option. The staff are friendly and helpful, the rooms are clean, and the location is a good one for launching your day-trips. Omonoia Square and its surroundings is not known for its beauty, and the...
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