Don't stay in this hotel if you are a smoker or you are against smokers racism. They don't want you here !!!!!! Smoker's rooms are like small, very pretty cages in -1 floor ( -1 !!!!! if you can imagine !!!!!), no view, no nothing !! Choose something else, there are a lot of smokers friendly hotels in Heraklion. Beyond... More

My husband and I booked this hotel based on the good reviews on Tripadvisor. Our ferry to Heraklion was delayed due to bad weather so we arrived the hotel past midnight. The night clerk was very nice and friendly but the night shift bell boy/ luggage person could not be bothered so if you run into his shift, expect to... More

We spent well over an hour driving around trying to find this hotel. Once we found an on the street space and entered the hotel, we were surprised and delighted to find it to be a beautiful 5 star hotel. Unfortunately, it is in a 1 star area, with not much in terms of restaurants or activities near by.

I cannot recommend this hotel enough. We (two girls) stayed here for 5 days in mid-May and it was absolutely wonderful. The staff were tremendous, friendly and helpful; our room (a three-bed room) was clean, comfortable and quiet (we asked for a room overlooking the pool), with the most comfortable bed and sheets I have ever slept in, and a... More

Clean and spacious room, with good breakfast! It's a good choice if you have to do business in Herakliou.

Just stopped here after a late night arrival and the hotel was an absolute pleasure. The front desk staff were approachable, helpful and accommodating. Our room was modern and luxurious, breakfast was a healthy variety of Greek and standard continental and the bar is well stocked. We arrived very late and the bar was serving a full menu cooked to... More

We have just come back from a 4 night stay in Heraklion, Crete. We chose the Galaxy for location and because of the excellent reviews on Trip Advisor and we were not disappointed :-) The room was not huge but it was really clean and well maintained. All the hotel facilities were welcoming, contemporary and clean. The bar served a... More

800 meters away from the center of Heraklion is an excellent clean small hotel. Small rooms but modern and comfortable. Make sure not to leave the windows open..Crete is occupied by noisy people. Try to get a room with a pool view which is more quiet. Very good breakfast , and good restaurant.

I was in Crete for 4 wild days. I say 'wild' because when I go to a new place, I travel like crazy. So at the end of the day I need a good rest in a good hotel. Otherwise I become total loss. Therefore the comfort of a hotel is very important to me. Galaxy Hotel was a prefect... More