I read the reviews on this site prior to booking. I was expecting mediocre rooms with not service. Fortunately, I arrived and found the hotel was under new management and we were one of the first customers under the new management. The issues mentioned in some reviews below are now non-existent. The walls were nicely painted, the areas were neat... More

A friend and I were to stay here during our visit to the island. On arrival we were informed that they were full and proceeded to take us to a little place around the corner with no view of the crater. When we protested, the manager simply said what do you want me to do, go find somewhere else. As... More

As a single traveller, I have stayed here three times since 2000. The service has gone down and the prices way up. The "Phenix" hotel effectively no longer exists. The nice, local, Ma + Pa staff, office and "feel" has gone. They are now owned collectively under two other hotels with an admin office moved a short hike up the... More

So I actually was the first person to get married at the Phenix hotel/Apartments. Christo (the manager) was fantastic as a host and the view and location is amazing. I like the location b/c it's midway between Oia and Fira (actuaully walking distance to Fira) and less expensive than the touristy Oia apartments. I'd rent a car or moped, but... More

My family and I arrived at the Phenix Hotel on a sweltering hot day. We were dropped off by the cab driver and were pointed up a whitewashed path. We proceeded down the hill/steps to find our hotel. Unfortunately it ended up to be a big disappointment. We passed some beautiful accommodations, all the hotels are quite close sharing this... More

My husband and I travelled to Santorini on our honeymoon and stayed at the Phenix Hotel for 5 nights. Our first impression of Phenix was not good as we discovered that the reception area is not really a reception area. So my husband ventured down to the bar and discovered that the 2 employees working at the time didn't speak... More

The view was simply incredible but the hotel needs about a 250K in renovations. Our room had a fake phone, the hotel actually closes at nite, which when coupled with the lack of a phone, is quite problematic. The room smelled but was large. The pool was not heated and the jacuzzi did not work. However, the location was incredible... More

The Phenix is a small hotel with a very personnallized service. The outside bar wtih the pool and a fantastic view.is very interesting after a day of visiting activities The personnal has always been responsive to our requests. They serve very good breakfeast. Our room was very clean and confortable and the view was splendid. Morevover it:s closed to Fira... More

This place is amazing! I never thought a place like this ever existed...the views were breath taking, no-one could ever see that you are there as there is just you and the view. The staff were so knowledgable and helpful too, it was a really pleasant atmosphere. The room we stayed in was faultless, we had a jacuzzi in our... More