doesn't look like a 4 star from any angle. very old rooms, dysfunctional tv set and bathroom and the beds were very small. my wash basin sink was clogged, the shower didn't work and the tv also didn't work. My room overlooked an open seating area due to which there is a lot of noise right till 3 or 4... More

Helnan Phoenix is nicely situated on the main thoroughfare in Aalborg and close to both shopping and bar areas as well as the conference center. The hotel is old and it shows - it doesn't feel like being upgraded for a long time. And it shows as well. The restaurant has old style Danish food, and the breakfast is kind... More

I stayed here for one night as part of a group of three. The hotel was nice, but nothing really made it stand out for me. The rooms were clean and big-enough for an overnighter, the staff were polite and spoke very good english, the breakfast selection was varied and the rooms have access to WiFi. As far as location,... More

We booked online for 1 night only. Although above our price range ( this cost us $200aus pn) I was very happy with the hotel. The decor was traditional and "regal" in style. Our room was super large, as was the bathroom. Everything worked perfectly. The bed was very soft and Internet was provided in the rooms. At breakfast all... More

Good looking hotel, in the old style. Good breakfast, many sorts to pick. Rooms look nice, but they are not large. It's close to the bars and shopping central zone. No bathtub, just shower. Staff at the hotel is helpful, you can ask for wake-up call, for taxi reservation in the morning, for breakfast to take-away. I didn't like at... More

We stayed in this old but nice hotel in november, and we liked the location best. In the middel of Ålborg center. Here you can park the car in the backyard and walk around in the oldcity. The restaurant is good, but we had dinner out in the city, because it was to empty. Breakfast was also good. As its... More

When I am on business travel I always prefer to stay in places that carry some part of the history of the city they are in. The Phonix seems to be such a case, it just melds with the surrounding city and gives you a nice, warm feeling. I have stayed here many times and never had an issue with... More

Old-school hotel. A bit worn here and there but location is good and staff are friendly and service you well. Secure parking at the back of the hotel (dkk 75 extra). Did not try the restaurant - there are loads of good places to eat in Aalborg, but is seemed a little dark and empty. Breakfast was included in the... More

We stayed here passing through on holiday. For two nights. The room looked a bit old, but was in pretty good shape and was quite large. The staff was nice. Parking in the backyard, and close to everything downtown. The restaurant was ok, but we recommend the budget traveller to check out the fast food options nearby.