the worst thing was the cleanliness. We saw 5 different rooms because we were complaining and all of them had a few no-go's. Dirty sheets with dark hair and spots on it. Mold on the bathroom walls and the shower curtains. Dirty matresses. Altogether the Level of cleanliness was really bad. In the end they gave us their best room,... More

I am not going to lie, I had my doubts when booking this hotel after some reviews were off putting. I arrived there with a friend and were happy. The room was on ok size for two people. It was warm which I was happy with after being out there in the cold in january. Slightly disappointed with the size... More

I chose the hotel from photos from a website.The location was very good,in frond of a lake and park.Very very good breakfast,and also coffee and fruits available alla day for free! The service was very good and the people were always available to help and to give you guide. The hotel gave you the opportunity to rent bikes to travel... More

I stayed in this hotel several times and found the quality of the rooms to vary quite a bit (I booked a single). All were quiet and clean, most were ok in size with a double bed and relatively small bathroom, but some were very small - think of a small single bed with a little walking space next to... More

I chose the hotel because I had stayed there before. The hotel is very centrally located and, provided you take a room towards the back of the hotel, very calm. The buffet breakfast is great. Unfortunately the service depends on individuals at the registration. I arrive late at night. The room I was had not been cleaned, hair in the... More

The First Hotel Esplanaden is located near the Kastelet, the old military citadel near Oesterport. It is not exactly centered, but many attractions are within a reasonable walking or biking distance. The room was small but clean, the bathroom functional. It was quiet at night despite the rather large streets around it, so that we slept well (despite having a... More

It was suggested by WHO to stay there for a meeting, and that is why I wen there. Terrible Hotel, unbelivabel that it is functioning in Copenhagen, during the 21st Century. The staff unpleasant, service terrible. NO SOAP OR SHAMPON in the bathrom. Was trying for 10 minutes to reach the reception by phone.....So whent dowan and On my question,... More

This is problably the worst hotel of the First-chain. We did not try them all, to be be honest. This hotel needs a decorator, a painter and some nice staff. Location is great. And thats about it folks. Try another place just around the corner if they have have any rooms lef.

Things began a bit rough. After a long flight, my husbands company (they chose this hotel) had arranged an early check in but the room was not ready. The very kind front desk woman appologized profusely and immediately found us another room(upon seeing it, it must have been reason for such an apology). We were given room 507, an attic... More