Had originally booked the Cabin hotel but on arrival we were told they had overbooked rooms and we were offered an upgrade to the Grand. We decided to accept and are so glad we did, the hotel arranged a free taxi to take us there and I must say that the Cabin staff were very apologetic and helpful. The room... More

The hotel is about 3 kilometers to the centre of downtown Reykjavik but there is a free shuttle service during the day ( but book it at reception) although it only goes INTO town and not back. Taxis back are about 2000Kr but hey ho, the bus was free. The room was great and we didn't mind the lobby view... More

The name of the hotel is grander than actually the hotel is. Although the rooms are nicely designed they are in no way special. There not even some moisturizer (just on the wall soap). I particularly disliked not to be able to open the window - in the end I found a switch to open at least a small top... More

We loved this hotel! We took the chance to stay in Iceland for a few days on the way to somewhere else and we are so glad we did. The hotel staff was friendly - full of suggestions for dinner and things to do and even made reservations for us. The complimentary breakfast was nice (however, we didn't know where... More

First impression on entering the large foyer / reception area is very positive. Airy and spacious. Comfortable sofas make it a friendly area. Casual dining in one area and efficient friendly reception ahead. Good colour and light. However, on entering our room on the 8th floor of the tower we were a tad disappointed. The windows were really dirty as... More

Just returned from our first trip to Iceland and will definitely be returning in the not too distant future. I chose this hotel from the reviews on Tripadvisor and was not disappointed. The room and facilities were great as were the meals (we tried breakfast, lunch and dinner and all excellent). The staff were extremely helpful (and taught me one... More

Located 20 minutes walk from town centre - nevertheless still convenient for a number of local attractions including fantastic outdoor pool complex. Room clean, good sized and well appointed. Would definitely stay there again

Everything went right in Iceland. Spectacular Aurora night, six whales the next day, splendid food all through. And the family all in one place! We stayed in Grand Hotel and, barring a few niggles, were generally happy with our stay. We took two superior outer-facing rooms in what I take is the newer wing. Our rooms were all in light... More

Stayed for 5 days/4 nights on a tour of Iceland. Iceland itself was amazing; from the Blue Lagoon, geysers, waterfalls, coastlines, glaciers etc…and of course the Northern Lights…just stunning and we just loved every minute of our trip, the country and the people. In that context I will try to review this hotel somewhat objectively; The Good Friendly staff Nice... More