- Grand Hotel Graz

I had very mixed feelings about my stay here. We stayed in the Romantik suite which was spacious and clean. The staff was very accomodating and helpful. And we enjoyed the convenient location. However, there was an unavoidable creak in the floor. It annoyed me and my husband, and I felt bad for any guests that may have been staying...
More
Too trendy, too wacky - staff un-attentive bordering on rude. Trendy shower flooded room. No bar to speak of , no comfortable seating areas - cold and trendy - in my personal view focuses on being trendy over and above the customer.
The location is nice and practical : right on the river Mur and for the city you only have to cross a short bridge. I'd say the hotel was designed for the young and urban : our room was "unfinished" (by purpose), with lots of plywood, with open shower, with hand-written notes - on the other hand there was absolutely...
More
The location of the hotel is great, central to shops, restaurants and the museum.
Unfortunately my flight to Graz was cancelled the night before and a 2 night stay turned into a single night - the hotel was notified and only charged my colleague for one night but did not extend the same courtesy to me :shrug:
The room itself...
More
The marketing website is quite misleading, the room I was given was disappointing.
I had my work laptop stolen, when staying here, I just popped out for a meal.
Reception panicked when I told them. I had to ask them to call the police for me.
When the police arrived they showed me how easy it was to break into...
More
Dear Sir Rjrankin, regarding your statement of the 27. February, we take the opportunity to make representations. First of all we would like to apologize for the inconvenience you have suffered. We want to assure you that our doors normally are very safe. It´s very surprising for us, that this happened during your stay and the only reason for us...
More
The location is perfect, easy walk into the town and the Hotel Wiesler is the best place to stay in Graz. The rooms have wonderful views overlooking the Mur, the breakfast buffet was excellent. Hotel staff is excellent. Very very good ..." Mi ha piacuto tantissimo....."
There was a mix-up with our booking, so we were assigned a different room category than the one we had specifically booked. While I would have appreciated being told so upon check-in instead of finding out only after entering the room, I'm amazed at how the hotel staff handled the situation. They went out of their way to make up...
More
First off, I should state that I work in the hotel industry, and there were many things I did like about the Hotel Wiesler. The location can't be beat, the rooms have wonderful views overlooking the Mur, the breakfast buffet was excellent (with fresh honey still in the honeycomb), and there is an interesting little tea room adjacent to the...
More
Dear Globetrekker62, thank you for your feedback! We are pleased, that you like our breaktfast. Relating to our rooms, the rooms are finished. Our rooms and the whole hotel have a new acceptionally style. Unfortunately we cannot undo your bad experience but we are really sorry that your stay was not perfect. Kind Regards, your Wiesler-Team
More
It seems the interior decorator(s) were left unchecked during the recent renovations. The lobby now looks like an airport check in, the rooms have unfinished plaster walls (intentionally), open shower is a meter from the bed, and plywood furniture / tv frame / accents. Ganz Cool gone ganz bad.
Dear Scott F, thank you for your feedback.
Our Lobby and also a part of the rooms, has since this summer an acceptionally design. We started with a new concept in Graz. The feedback till this day was definitely positiv.
Unfortunately we cannot undo your bad experience but we are really sorry that our new design do come up to...
More
If you own or manage Hotel Wiesler, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.