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Augartenhotel Art & Design

4.0 of 5
Schonaugasse 53, Graz 8010, Austria (Innere Stadt)
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Augartenhotel Art & Design
Ranked #3 of 80 hotels in Graz
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122 reviews from our community

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Traveller rating
    77
    34
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Date Rating
Sheffield, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I stayed at this hotel for a week on business and on arriving outside it did not look up to much. It was surrounded by other large buildings and you could drive by and miss it. The reception area was standard fare for a hotel but the reception staff were very welcoming and warm. I was checked in quickly and... More

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
22 May 2013

Dear smileycamel, thank you very much for your encouraging and great feedback. It is just wonderful for us to hear, that you enjoyed your stay so much and were sad at leaving our hotel again! For us, this is the most delightful thing that we can hear. We are happy to hear, that you enjoyed the upgrade to our double... More

Luxembourg City, Luxembourg
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 March 2013

I have to admit that my first impression of the hotel wasn't good at all...because from the outside, the part where the rooms are located, looks more like a carpark than an hotel and the immediate surroundings aren't that great either... Inside it is quite different though. Very friendly staff, nice and clean rooms, excellent breakfast. Unfortuntaley we didn't get... More

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
20 March 2013

Dear Manou P, thank you for taking the time to give us this lovely feedback. We are delighted that we were able to turn around your first impression and you had a great time in our hotel and in Graz. All the artwork you see in our hotel are originals from the private collection of our owner, but as you... More

Toronto, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 March 2013

I have stayed at the Augartenhotel 3 times in the past year. The best things about the Augartenhotel is the service, which is consistently excellent. All the staff go out of their way to be helpful and kind. For example, on my last trip the airline lost my luggage and the staff were able to have my 1 set of... More

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See 2 more reviews by Corey M for Graz
ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
20 March 2013

Dear Corey M, I am very grateful for your feedback and your appreciation of our services. It is just wonderful to see that our constant striving for perfection and excellence is acknowledged by our guests. Our staff is always motivated to look for new ways to make the stays of our guests as comfortable and unforgettable as possible and this... More

Banja Luka, Bosnia and Herzegovina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 February 2013

We stayed for one night only, and we were truly impressed with hotel. Very efficient check-in and lovely room with nice balcony and kitcinette. Unfortunately, restaurant was not opened for dinner. Proprietary car park is a bonus. Artwork is fantastic. We'll definitively returnn again. Highly recommended.

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
21 March 2013

Dear Cera_BL, I would like to thank you for your kind words and I am delighted that you enjoyed your time in our hotel. As you mentioned, the kitchenettes in some of our rooms do offer great flexibility and comfort especially also when staying for a longer time. We are looking forward to welcoming you again soon and hope that... More

Ljubljana, Slovenia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 January 2013

We were impressed by the hotel from the very first moment. Friendly young woman at the reception desk made a quick check-in and provided us with all the necessary information. Then the very nice surprise was awaiting for us: free upgrade to a wonderful penthouse at the top of the hotel. Direct access from the elevator in a bright, large... More

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
15 January 2013

Dear Slovene, thank you for your lovely words. It is wonderful that you enjoyed your stay at our hotel so much and we are always happy when a free upgrade is appreciated in this way. Our new penthouse is of course the "jewel" of our hotel and we hope the year 2013 is going to be as great for you... More

Oakland, MI
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 25 November 2012

My family got the opportunity to stay in a family suite at the Augarten for about 3 weeks. It was a very comfortable (modern) hotel for a family. We stayed in a suite in the back building and it was perfect for a family of 6. The kitchen was very nice and the bedrooms and family room gave us plenty... More

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See 2 more reviews by jennybennyOakland_MI for Graz
ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
29 December 2012

Dear jennybennyOakland_MI, I am very happy to see that you spend such great holidays in Graz and in our hotel. The running current is always a big hit with children and it is always great for us to see how much fun they have. We also enjoyed having you as our guests and we hope to welcome you back some... More

Eugene, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 October 2012

We loved this hotel. The artwork is certainly interesting, worth a walk through the entire hotel. The staff was extremely accommodating. We had a large room with a large patio area. We enjoyed the rooftop deck. The walk to the city center was easy. I wish we could have been there longer in order to take advantage of the other... More

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
29 December 2012

Dear meg1975, we also wish you could have stayed longer and spent some more time in the augartenhotel art & design. I am sure you would have also enjoyed our leisure area with pool, sauna, solarium and gym that is open 24 hours and invites for a romantic midnight swim. If you are in Graz again, I hope you think... More

Peterborough, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 October 2012

I absolutely loved this hotel. When we arrived we found they had upgraded us to a larger room that had a kitchenette and a huge balcony. The room was beautiful and the bed was super comfortable. You had to walk outside to get to it, but it is only for a few feet so not bad in my opinion. The... More

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See 2 more reviews by Nicole155008 for Graz
ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
29 December 2012

Dear Nicole155008, I would like to truly thank you for these lovely words and your encouraging feedback. Especially our pool area is one of the gems in our hotel and enables city- or business traveler to also relax during their travelling. I forwarded your feedback to all staff members and so you managed to put an even bigger smile on... More

israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 29 September 2012

We stay 1 night on our way to Wienna airport. The hotel is an apartment building that was transformed in a hotel in a poor residential area outside the city center. The rooms are spacious but to get to your room you have to exit the elevator and go out of the building ( must be cold in winter !!)... More

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
29 December 2012

Dear travelerIsrael, thank you for your comments and your feedback about your stay in our hotel. I am sorry, that you did not feel safe in the room with terrace and hope that you felt comfortable in the room you had after you changed the room. Nevertheless I can assure you that you cannot enter the adjacent room and no... More

Bern, Switzerland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 September 2012

I made a reservation for this hotel 3 weeks ahead using expedia.com and paid with my credit card. At the day of arrival at 9pm they informed me at the reception that the room was not available without prior information. They made a reservation in another hotel for me at the periphery of the city of Graz and paid the... More

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ManagerAugartenhotel, Manager at Augartenhotel Art & Design, responded to this review
29 December 2012

Dear Simon S, I cannot tell you enough how sorry I am for this mistake of ours. I can remember the day and the situation and unfortunately it was a human error and the reservation was booked for the wrong dates by us. We only realized that when checking the arrivals for the day and immediately tried to find another... More

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Additional Information about Augartenhotel Art & Design

Also Known As:
Augartenhotel Art And Design
Augartenhotel Art & Design Hotel
Augartenhotel Art & Design Hotel Graz
Augarten Hotel Graz
Address: Schonaugasse 53, Graz 8010, Austria
Phone Number:
Region: Austria > Styria > Graz > Innere Stadt
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Graz
#4 Business Hotels in Graz
Price range (per night): S$183 - 244
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
FROM BUSINESS ROOM TO PENTHOUSE. Whether you’re unwinding for a weekend as a couple, discovering Graz with the family, stopping off for a medium or long-term stay or just need an inspiring place to pull back to during a business trip, our wide-ranging room categories are perfectly in tune with your needs – no matter what they are. ... more   less 
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