One thing i enjoy about this hotel is the location as well as the cozyness ! of it all , down to earth and no formalities , clean and reminds one of being in Tyrol ( does not have that plastic/empty feeling of other hotels ) , also the people at the front desk are helpful when they can ,

We spent one night at this hotel in August 2011 and found it to be adequate. First the "bad" parts of the review: I think a four star rating is a bit of a stretch. Our room and furniture was obviously old and in need of some upkeep. Additionally, there is no airconditioning, though the hotel apparently offers fans. We... More

I stayed for 2 nights during a business visit in July 2011. For a 4 star hotel it is quite a dated building and the rooms are also in need of a renovation. The foyer is pleasant and my checkin was smooth. My single room was very small though clean. The bathroom was even smaller and barely enough room for... More

Find some of the other negative posts puzzling. We were here for a week and I was very happy as was my teenage son. Rooms were great (3rd floor), beds comfortable, very clean and tidy, heating more than adequate (to good) and the bathroom had a bath (a Godsend after skiing all day). Free wireless Internet. Good buffet breakfast. Front... More

I booked the hotel through aircanada.com . When I arrived, the front desk told me that my rate did not include breakfast. It was a surprise because the brochure clearly stated the breakfast included. I tried not to argue because I was tried of hotel breakfast anyway. When I enter the room, a heat wave hit me. The room was... More

I stayed at the Best Western Neue Post August 14 - 15, 2009. I arrived by train from Lucerne, Switzerland. The hotel is situated fairly close to the bahnhof (train station) which was good, but it was a bit far from the historic district and the river. I would have preferred to stay closer to those areas. My room was... More

While this hotel is within walking distance of the old section of Innsbruck, its location is not conducive to having a great holiday. The room was extremely small, the hotel itself was old. Having stayed in other 4 star hotels in Vienna and Salzburg, this would rate about 2 stars against them. The breakfast was appaling. Reception staff were very... More

Booked online directly from the hotel’s official website. Booked their ski package (half-board package including ski pass); the package did not specify the no. of meals/ days of ski pass included so I emailed the hotel and asked. The hotel replied by email to confirm that the package included a 6-day ski pass. After checking in, the staff said the... More

My room was quiet, although on the street; spacious enough, as I used it only for sleep and for paperwork. Its decor was unobtrusive. The bathroom was equipped with a shower-bath rather than a tub, offering gel dispensers rather than cakes of soap, and not kitted out with the flow-control devices that prevent you from scalding or freezing as your... More