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Grand Hotel Wien

5.0 of 5
Kaerntner Ring 9, Vienna 1010, Austria
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Grand Hotel Wien
Ranked #15 of 361 hotels in Vienna
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373 reviews from our community

Traveller rating
    272
    76
    13
    6
    6
See reviews for
Families
43
 
Couples
180
 
Solo
28
 
Business
55
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Tirgu Mures, Romania
Top Contributor
62 reviews 62 reviews
38 hotel reviews
Reviews in 48 cities Reviews in 48 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 12 May 2013

Spent here 3 nights in early May. We occupied an Exclusive Room, beautifully decorated in the Austro- Hungarian architectural style, a room depicted from the film "Sissi". The entire hotel is an architectural masterpiece, beautiful lobby and lobby piano bar, beautiful facade, beautiful hallways. I have mixed feelings about the staff. While at the front desk the staff was extremely... More

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Guernsey
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 10 May 2013

This is a Grand Hotel in the traditional sense of the term. It is very central (easy walking to all the attractions) and has a luxurious and glamourous feel to it. We stayed for two nights, in a Superior Room which has very nice touches such as the bathroom, fitted with gold-plated taps etc. and a his and hers basin.... More

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See 2 more reviews by MLP for Vienna
Belgium
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 7 May 2013

and walking distance main attractions. All what you can expect from a Grand Hotel. Not cheap but not extremely expensive either. When going back to Wien I book the same hotel.Seperate classy smoking bar which i like.

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Wellfleet, Massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 April 2013 via mobile

A lovely, comfortable hotel, grand in aspect but not in attitude. The staff is charming and helpful, the rooms are comfortable, the location is excellent. The breakfast, however, is ridiculously expensive; go down the street to the Cafe Schwarzenberg instead.

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Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
7 May 2013

Dear Solwnuk, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More

dhaka
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2013

Excellent stay, staff especially concierge was really helpful. Had to book another room for a colleague in another hotel on a budget but the concierge was not there, so went to the reception and there too the staff were really patient in finding different rates and eventually booking one over the phone. The breakfast was really good too. Nice little... More

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Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
26 April 2013

Dear abch934, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More

Moscow, Russia
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 25 March 2013

Not the first time at Grand Hotel Wien, and, as Wien itself, the hotel is just getting better with years. Some old hotels have a special "old" smell, but not the Grand. It smells like new. Location is perfect (20 minutes drive to the airport, 3 minutes walk to Opera and Kartner Strasse), rooms are perfect (i do LOVE the... More

Was this review helpful? Yes 3
See 2 more reviews by Sanchez73 for Vienna
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
5 April 2013

Dear Mr Sanchez 73, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet... More

Frankfurt, Germany
Top Contributor
93 reviews 93 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 25 March 2013

We spent two nights again and this time it was perfect. We had an upgrade for both rooms, so the space was really appreciaed. Check in was faster than last time, the concierge did a very good job to reserve a nice restaurant on very short notice. Breakfast was good, a slight problem with 4 minutes eggs that were in... More

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Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
5 April 2013

Dear PascaleV, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More

Florida
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 March 2013

The hotel has a perfect location a block from the Opera and very close to other sightseeings. Hotel is beautiful and "Grand". Our rooms was from a fairytale and room was very big (even though we reserved a standard ones). Toiletries were as high end as the hotel. We had a complain with the manager regarding a hair found on... More

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Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
20 March 2013

Dear Matviajero, We appreciate your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.... More

St. Petersburg, Russia
Top Contributor
103 reviews 103 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 18 March 2013

The best Luxury Hotel in Vienna with a perfect location! We loved this hotel, it's location, it's facilities and it's luxurious ambience was the perfect way to see Vienna. The staff was friendly and professional, truly making us feel like VIP guests. The room was spotless, and with a bed that was one of the best I have ever had... More

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See 31 more reviews by PatricSA for Vienna
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
20 March 2013

Dear PatricSA, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More

London
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 17 March 2013

We actually booked at the sister hotel 'the ring' which is right opposite but their reservation system was down so we were moved to the grand hotel. The hotel has a perfect location which is walking distance to Most major sites. You can walk to stephensdorm cathedral, kartnerstrausse (the shopping street) and also belvedere palace. The hotel is located opposite... More

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See 3 more reviews by Rosh7 for Vienna
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
20 March 2013

Dear Rosh 7, thank you very much for your comments you have made on the tripadvisor website. Please allow me to express my depest apologies for any inconvenioence you had to experience during your stay with us. Not only that you had to be moved from the Hotel The Ring to the Grand Hotel. In addition to that you had... More

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Additional Information about Grand Hotel Wien

Also Known As:
Grand Hotel Vienna
Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotels in Vienna
#14 Luxury Hotels in Vienna
#18 Family Hotels in Vienna
#20 Business Hotels in Vienna
Price range (per night): S$315 - 592
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
For more than 140 years, the legendary Grand Hotel Wien has been one of Vienna’s premiere destinations. Situated directly on the Ringstrasse boulevard in the heart of the city, the deluxe five-star hotel offers its guests historic luxury combined with state-of-the-art technology and outstanding service. 205 rooms and suites, four restaurants, two bars, 12 function rooms and the exclusive Grand Spa No605 create the perfect ambience for an unforgettable stay in Vienna. ... more   less 
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