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All 361 Vienna hotels

Hotel Nestroy

4.0 of 5
Rotensterngasse 12, Vienna 1020, Austria (Leopoldstadt)
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Hotel Nestroy
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72%
Ranked #139 of 361 hotels in Vienna
Most recent review
4 of 5 stars Reviewed 24 May 2013
Frank K Eindhoven, Niederlande
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339 reviews from our community

    Trip type
Traveller rating
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    143
    60
    23
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Date Rating
Eindhoven, Niederlande
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2013

We stayed at the Nestroy Hotel for 4 days in the beginning of May 2013. The hotel is all you can expect of a 4 star residence, Rooms are clean, nice and of a good size, personel in the lobby is friendly and competent. Hotel is situated just outside the citycenter with a subway station at walking distance which makes... More

Was this review helpful? Yes 1
beiwzd, Assistant General Manager at Hotel Nestroy, responded to this review
3 June 2013

Dear value guest, Thank you very much for your kind review here on tripadvisor. It’s a pleasure that you have enjoyed your stay with us so far and that you felt very comfortable in our modern guest rooms. Thank you for your comments about our staff, they really appreciate your motivating feedback. I hope to see you again soon. Best... More

Norfolk, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 May 2013

This hotel has 2 buildings. We went to the blue building where which we thought was the hotel we had booked. We were checked in and then sent accross the street.The building had NO "front desk", NO services. The elevator stopped at every other floor, then we had to either carry our bags up half a flight or down...we had... More

Was this review helpful? Yes 1
imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
21 May 2013

Dear value guest, Thank you for your review. I would like to apologize for all the inconveniences you have experienced with your stay with us. Please be assured that we take care of every special request and all needs of our guest in order to make everybody feel very comfortable. I regret that you were not that satisfied with our... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 13 May 2013

Room is basic, but value for price. BUT do not expect anything extra. The front desk service is mixed at best. Great service from one person on the front desk. Then amongst the worst I have ever received from the second person. My room door did not lock - I was told it would be repaired in the morning. When... More

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imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
27 May 2013

Dear value guest, Thank you very much for your review. I regret that you did not feel that comfortable with your stay with us and that you have experienced some problems with our reception staff. I have already talked to the receptionists in order to avoid such situations for any further guest. I am sorry for this. Regarding the lock... More

Zihuatanejo, Guerrero, Mexico
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 23 April 2013

I was happy with this hotel. It is what you might expect it to be. I was worried because it was so cheap ($90 USD a nigh with taxes). Vienna is a expensive city and this is a good deal. It is a bit far from downtown, you need to take the metro (2 stops). The area is nice, high... More

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beiwzd, Geschäftsführer at Hotel Nestroy, responded to this review
26 April 2013

Dear value guest, Thank you very much for your time to review our property. I am happy to hear that you have enjoyed your stay with us. You are completely right, we do have some promotions for some specific dates available, where all our guests can book for a very special price. I hope to see you again the next... More

1 review
3 of 5 stars Reviewed 16 April 2013

It is a quiet and cozy place, about a kilometer from the metro station. Obviously, that has been repaired and tried to combine old and modern style, but it is not very successful! One of its strengths is the cheapest price!

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Doha, Qatar
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 April 2013 via mobile

Text book three star hotel. Clean, friendly staff and decent atmosphere. Stayed for seven nights and had absolutely no issues. Subway is a five minute walk in either direction. Some decent restaurants in the area.

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See 2 more reviews by Hamooty for Vienna
Malmo, Sweden
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 April 2013

The star rating of this hotel is really something, must have been someone extremely generous who gave it 4 stars (santa claus?). The interior of our room was ugly and unpractical and there was some loose fittings in the bathroom, also the staff seemed a bit uninterested and did not show much emotions upon our arrival and further encounters with... More

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Tallinn
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 January 2013

Stayed at this hotel in August 2012. It was only for 3 nights, short weekend trip to Vienna but it was very nice. No complaints about the hotel, it is situated quite close to city center (maybe 15-20 minutes if walking) but underground subway stations are very close (on both ends of the street where the hotel is situated, 3-4... More

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imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
5 February 2013

Dear value guest, Thank you very much for your kind review here on tripadvisor. It's a pleasure to hear that you have enjoyed your stay with us. Shops in Vienna are closed on sundays and holidays by law. Some of them are opened at most of the train stations - we always advice our guest at the front desk where... More

South West
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 January 2013

The rooms in the annexe are a throwback from the 80s and nothing like the main hotel - we asked to change and are glad we did! Hotel is a 15 - 20 minute walk from city centre, or a short tube or tram ride with easily accessible stops near the hotel. Breakfast is pretty pricey in the hotel at... More

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imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
5 February 2013

Dear value guest, Thank you very much for your nice comments and for sharing you impressions of your stay. I regret that you experienced some difficulties with the first joice of your room. Hotel Nestroy Wien is divided into 2 seperate buildings, but both of them have the same 4-star-standard and the same kind of interior for the convenience of... More

Vienna
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 December 2012

the room was in a annex of the hotel across the street That means that the general facilities of the hotel were not easy to reach. The room was small and the only toilet was in the bathroom . that means that sometimes you had to escape to the general toilet downstairs. The breakfast was too expensive considering the quality.... More

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Was this review helpful? Yes 2
imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
5 February 2013

Dear value guest, Thank you for reviewing our property. I regret that your experiences did not meet that high quality service our guests can rightly expect. Please be assured that we do our very best in order to satisfy every guest. For any similar experiences, please just contact the manager on duty in order to solve any discrepancies instantly. I... More

 
 
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Additional Information about Hotel Nestroy

Also Known As:
Mercure Hotel Vienna
Mercure Hotel Imlauer Wien
Address: Rotensterngasse 12, Vienna 1020, Austria
Region: Austria > Vienna > Leopoldstadt
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#93 Luxury Hotels in Vienna
#115 Family Hotels in Vienna
Price range (per night): S$111 - 227
Hotel Class:4 star (4*)
Reservation Options:
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