- Mercure Wien Westbahnhof
- Mercure Hotel Vienna

Good location near the Westbahnhof! Simple, clean rooms. Good value for the money!
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The hotel is just opposite to Vienna Westbahnhof. U-bahn is nearly at the door step.
The room I had was on the 4th floor - they only had 2 lifts and one can only hold 2-3 person. The room decor is a bit dated. Bed is clean and tidy though. Hot water pressure is on the weak side but I...
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Dear guest,
thank you very much for taking the time to describe your impressions regarding your stay at our hotel.
First of all, we would like to apologize for the inconveniences described. You have stayed in a renovated room, and the new decor is a style which provides you relaxation. Your comments over the staff are highly valuable to us...
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We stayed for 4 days at Mercure WestBahnhof and we liked this hotel very much. The location is very close to Mariahilferstrasse, the shopping street of Wien, and close enough to the Museum Quartier which is between Mariahilferstrasse and Stephan Dom. At the same time if you like to travel by subway or by train you can "jump out of...
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Dear guest,
we very much appreciate your comments regarding your stay at the Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....
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Bad Service
We lost a nightdress from our room during our stay at Mercure Westbahnhof. We searched through the whole room but couldn't find it. This was probably a unintentional misstake by the housekeeping but the reception staff had a very bad attitude and were very ignorant to our problem when we pointed it out. The first person we spoke...
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Dear Sir,
Thank you for taking the time to tell us about your experience at the Mercure Wien Westbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore we do not lie or telling stories. Your...
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Although technically speaking the Mercure Westbahnhof is outside the city center proper, it is still conveniently located almost next to the city's main station (as the name obviously suggests) and thus one also has access to two of the subway's main lines, U6 and U3. The hotel itself, which rises eight floors above the city streets, is nothing special architecturally....
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We are just finishing a 6 day stay in the hotel Mercure and would agree with the majority of the comments read on TripAdvisor before booking. The hotel is perfectly adequate for the price and the staff are friendly and helpful. We had a room at the back on the 7th floor which was small, quiet, clean and comfortable.
The...
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nothing really special, but what one would expect from a hotel like that in Vienna?
Dear guest,
we very much appreciate your comments regarding your stay at the Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....
More
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