Beautiful hotel, great staff, centrally located. Vienna is beautiful, food is wonderful, and this hotel one of my faves in the world! Right up there with St Regis, Bal Harbour and Beaux Arts, Barcelona!

Lovely hotel in a great spot but lots of problems with heating/cooling which were not handled well at all . Absolutely no recognition of issues and nothing at all offered for the inconvenience of having to change rooms twice in 4 days. Terrible excuses gien for why the room was boiling hot or freezing cold - due to a change... More

The Ritz Carlton Vienna offers a Casual atmosphere, Great central location, very nice Club lounge. New hotel only 9 months old. Staff is devoted and will do the extra expected at the Ritz. Restaurant on site is also very good. Rooms are nicely decorated with new age style, not your typical Ritz but this hotel is great, will go back.

I have stayed in many 5* hotels in Vienna over the past years for both, business and pleasure. This time I decided to go for the city's newcomer, The Ritz Carlton. I am so glad I did! The service from arrival to departure can only be described as outstanding. It is very attentive yet discreet. The staff show a lot... More

This is a pretty new hotel in a great central location with spectacular service. I stayed for three nights on a business trip. I was upgraded to a junior suite. The suite was not particularly large, but was well furnished, practical and nicely decorated. It was more contemporary than most Ritz hotels. The living room and sleeping area was separated... More

Took a chance on a new hotel during our Christmas vacation, and we were not disappointed. I have stayed at other Ritz properties, but this one was the best by far. I wish I could give a higher rating for service, it was exceptional. The hotel is gorgeous and the club lounge is one of the best. The location also... More

As a regular customer of ritz Carlton hotels I decided to stay at the Vienna property. The hotel is very new, just 8 months old, so everything still feels very new and unused. The style may seem a little different than other ritz carlton hotels since this property was supposed to be for a different chain, however they changed it... More

I don't have a bad thing to say. I stayed here for work and we had a conference at the facility. The location is great and walking distance to everything in the Ring. It is also close to Public Transportion if you want to go to the Old City. I stay at a lot of luxury hotels and I can... More

Hotel is nicely located close to the heart of Vienna and walking distance from other attractions and public transportation. It has modern look and feel with the service level one comes to expect with the Ritz. The spa and pool area is excellent and I recommend the services as well. The club lounge was a pleasant experience. The presentation was... More