My wife was happy here. All went according to plan. She was allowed in a vacant room on arrival, having breakfast there, before the 12 check in. Staff were accomodating. The waitress was good. But I would probably try to have dinner out because food was only average for the price paid. However, we like the restaurant.

Huge 'executive' room, but poorly designed, and much of the equipment in it was damaged or didn't work properly. For example, tiny wardrobe and no coat hooks; ridiculously complicated integrated TV and internet so that it required 4 menus just to get BBC1, and Radio 4 was not an option; internet fell over in the evening, so the promise of... More

Stayed here on business on a week day. Parking is limited, but I was able to park ok at 6pm. There is a charge for the parking. Check in was quick and efficient. Room was clean and well equipped - fridge, safe, hair dryer, tea making tray. Ate in the restaurant - a couple of menu items not available. I... More

I have stayed in this place a few times now. Short answer- If parking available then its a high end budget hotel. If there is no parking, then your stay turns into a nightmare. It means you have to park across the road which will need top up at around 7-8 in the morning. Not ideal if you are planning... More

Nice room, good location. As other reviewers have mentioned, room was very hot (in May!) but slept fine with window open even though close to main road. Very, very clean. Check in was swift, very helpful & friendly staff. We didn't eat there so can't comment on the same. We took our labrador with us who was welcomed too.

A quick get away break, booking direct with hotel (Raymond), very helpful friendly, when we arrived he also checked us in, upgraded us to a better room in a quieter part of the hotel. He was very polite and really should be acknowledge for great service which is so rare these days. Once in our room the TV would not... More

Good location with a short walk to the centre and shops. Check in was ok - had to wait a while - only one person checking people in and was ignored for quite a while. Rooms - standrad Novotel room with basic amenities but ok for one night. Restaurant and bar staff are one of the same so you could... More

Stayed in the Novotel last weekend, pre-paid for the room, £66 for a family room including breakfast which I think is good value. Very good location, near the shops and the football stadium, alos close to Cardinal Park which has a number of the restaurant chains, such as Ask, Harvester, some fast food jointsand a cinema. A nice touch is... More

booking direct so easy....family rooms .large with v comfy sofa bed that fit adults. shower and bathroom seperate loo..bonus.....v large king/queen bed slept like a log.real iron (room 310).....staff really helpfull and pleasant centre of town 100m breakfast to suite the fat boys and the healthy minded...All the other stuff.such as room service,bar,meals .etc no faults but we all like... More