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BEST WESTERN The Gatehouse Hotel

799 Old Norwich Road, IP1 6LH, England
Hotel amenities
BEST WESTERN The Gatehouse Hotel
Ranked #15 of 24 hotels in Ipswich
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    8
    11
    6
    4
    1
Date Rating
STAFFORDSHIRE
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 26 February 2012 via mobile
1
person found this review helpful

I arrived a few days after the recent snow to find the car park 6 inches deep in compacted snow and ice . No efforts had been made to clear or grit the poorly lit car park. I struggled with my case and bags up an incline towards to top of the car park slipping and badly bruising my arm... More

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Heather Billing, Manager at BEST WESTERN The Gatehouse Hotel, responded to this review
5 March 2012

We take all the feedback given very seriously and use this to improve our services to guests. I have responded to your feedback and am sorry that you feel this was negative to the issues you raised with us. More

Suffolk
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 February 2012

Stayed for one night as a birthday treat for my wife.Rear of hotel needs tarting up a bit but we were told was due to be done. The staff couldn't do enough to make us comfortable,so attentive. Evening meal great as was breakfast. Loved the oak panelling throughout the hotel.

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See 3 more reviews by hobbybobby1 for Ipswich
Heather Billing, Manager at BEST WESTERN The Gatehouse Hotel, responded to this review
5 March 2012

Thank you for taking the time to review our hotel, we are pleased that you had an enjoyable stay and that team looked after you, we hope that you will return. Kind regards Heather More

Ipswich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 December 2011

We did not stay but had our works christmas dinner in the reaturant which was great. The food was fantastic, service great. A great little boutique hotel which should be supported, we were the only party in the restaurant but for a larger family gathering it would be a great venue with lovely grounds to the rear.

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See 3 more reviews by J S for Ipswich
Edinburgh, United Kingdom
Senior Contributor
34 reviews 34 reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 November 2011

stayed here in jan 2011 whilst working in the area,i get a fair discount on the best western so value to lay your head was ok,the rooms were large as we were outside the hotel,the tv was small,the hotel bar limited on stock and very small,we heard all the on goings upstairs with other guests all nite long,the breakfast in... More

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See 2 more reviews by fbgolfing2005 for Ipswich
Kent
1 review
5 of 5 stars Reviewed 15 August 2011

We loved this hotel, we went there to celebrate our ruby anniversary. Our room was spacious, you pay for what you get! did not like the last review because it put us off but thankfully we went and thoroughly enjoyed it. The hotel was very clean, the staff were very friendly and the food delicious especially the evening meals, yummy... More

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Ipswich, United Kingdom
1 review
1 of 5 stars Reviewed 16 July 2011

not good to get in too too small to see .wish you wood cook food more to a fresh and brecky was good but the chef was in out wich put me off

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Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 June 2011
1
person found this review helpful

An old 19th century house with lovely wooden staircase, mezzanine and panelling. I was well looked after by courteous and friendly staff. Breakfast was good, as was the evening meal, presented in a modern and flavoursome way. Though about a 10 minute drive from the Centre of Ipswich, it is well served by a local bus service and is very... More

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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 June 2011
1
person found this review helpful

Friendly staff, clean room but very small, nice food, only fault no proper lounge/bar area, i couldn,t find it anyway. Other Best Westerns in the area that i would probably try before i returned but no real complaints

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A TripAdvisor Member
2 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 April 2011 via mobile
2
people found this review helpful

We stayed one night for a nearby wedding, traveling with our ten month old baby. The location of the hotel was lively and quiet which was great for us as we didn't need to go into Ipswich town at all. The room was lovely and large (room 1) with a great sleigh bed. Very warm and comfy. Only downside was... More

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essex
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 October 2010
1
person found this review helpful

we stayed four nights at the hotel and enjoyed every one of them. the hotel is spotlessy clean with friendly and helpful staff. our room ( deluxe ) was light and spacious, and quiet. a special mention must be made for the food which was better than some five star hotels we have stayed in, and we have stayed in... More

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Additional Information about BEST WESTERN The Gatehouse Hotel

  • Best Western Ipswich
  • Ipswich Best Western
Address: 799 Old Norwich Road, IP1 6LH, England
Price range (per night):* S$115 - 183

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BEST WESTERN The Gatehouse Hotel
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