I had to stay in ipswich overnight and was pleasantly surprised by the warm welcome from the staff there especially the manager Kim who realy went out of her way to help nothing was too much trouble for her

I had to stay in ipswich overnight and was pleasantly surprised by the warm welcome from the staff there especially the manager Kim who realy went out of her way to help nothing was too much trouble for her
As usual, this Premier Inn does what Premier Inn does best: clean room, excellent service, good value! Good location to explore the beautiful Suffolk coast.
The premier Inn at Oyster Reach,Ipswich is possibly the best located and cleanest motel/hotel I have stayed in for a very long time.The staff are excellent and very attentive and seem to take pride in what they do,keep it up.
We stayed at the hotel along with family and friends from various parts of the country as we were attending a family party in Ipswich. Rooms excellent with extremely good pillows and bedding. Certainly fulfilled Premier Inn's promise of a good night's sleep. Large flat screen TV with freeview, tea, coffee facilities and shower/shampoo supplied. Good breakfast and ood value...
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We were visiting the Royal Hospital School at Holbrook, and had been given a few names of B & B's locally to the school. However, some of them weren't available any more, some of the numbers didn't work, and some of them I couldn't even get an answer from! I googled local places to Holbrook, and Premier Inn came up...
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We were visiting friends over the road so location perfect but it's a short drive if you needthe town centre. They are close to finishing their refurbishment. We had a recently doneup room which was excellent considering he price of 39 pounds. Family rool with extra bed and cot. Big TV, tea coffeef facilities clean and functional bathroom. Good value...
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Shame about all the refurbishment going on but I didnt hear any noise from it when in my room. On entering room window was open (not very welcoming to be hit by a frosty reception) Heaters whilst the thermo went up to 23, the heater kept cutting out when it reached 17.5 and did not come back on until you...
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Excellent room location for us as we wanted a room overlooking the rear car park, and this was met. Helpfull & friendly staff. Refurbed rooms were to an excellent standard. Good value & service at the Oyster Reach, table was booked by text and verified by Staff when we arrived.
Miserable girl on reception who could barely muster the effort to give us a key, then when we got to the room it seemed as if nobody had been in to clean from the previous occupant. Dirty coffee cups, bed not made and dirty towels.
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service in a relaxed and comfortable environment, I sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head...
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A half hour wait for breakfast, no room at dinner in the restaurant. It's the little annoyances that make paying a little bit more elsewhere worth the cost. Still you get a clean room.
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