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All 14 Stevenage hotels »

Novotel Stevenage

3.0 of 5
Knebworth Park, Stevenage SG1 2AX, England
Hotel amenities
Novotel Stevenage
Ranked #7 of 14 hotels in Stevenage
3.5 of 5 stars 127 Reviews
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127 reviews from our community

    Trip type
Traveller rating
    25
    50
    28
    16
    8
Date Rating
notts
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We stayed 1 night on a bed ,breakfast and evening meal basis. We were on a London theatre break to see Mamma Mia at the Prince of Wales theatre London. The check in was very quick, our room was on the first floor, it was very spacious, with a large double bed, T V , and internet access ,that was... More

Was this review helpful? Yes
General-Manager0992, General Manager at Novotel Stevenage, responded to this review
25 May 2012

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Stevenage again very soon. Kind regards, Eric-Enno Snel More

Newport,Gwent
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

On arriving at the hotel the gounds are well maintained. Booked in very quickly and the room was fantastic, bigger than expected, the bed was huge and lovely and comfortable, all the regular mod cons. The breakfast was amazing and you could have as much as you wanted or could fit in!!! All the staff were very polite and could... More

Was this review helpful? Yes
General-Manager0992, General Manager at Novotel Stevenage, responded to this review
21 May 2012

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Novotel Stevenage very soon. Kind regards, Eric-Enno Snel More

Glos,
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2012

Clean, neat, tidy and spacious but nothing exceptional. Just a more than satisfactory business hotel that ticked all the boxes. Big room with all the mod cons and amenities one would expect at the price. Reasonable, friendly service but disappointed with dinner in the bar (rather overcooked) and the fact I had to ask twice for tea at breakfast. I... More

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General-Manager0992, Manager at Novotel Stevenage, responded to this review
17 May 2012

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Stevenage and look forward to seeing you again in the near future. Kind regards, Eric-Enno Snel More

Bangkok, Thailand
2 reviews
4 of 5 stars Reviewed 8 May 2012

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General-Manager0992, General Manager at Novotel Stevenage, responded to this review
17 May 2012

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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 April 2012

Great breakfast and service, generous rooms however the bathroom was not clean and there was stubble in the sink which was gross when I filled the sink to wash my face and stubble floated to the surface! The toilet was also dirty and hadn't been cleaned as there was excrement on the sides of the bowl!

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General-Manager0992, General Manager at Novotel Stevenage, responded to this review
10 April 2012

I am sorry that on this occasion you were disappointed with your stay at Novotel Stevenage. I am currently investigating the matter. Please feel free to contact me to discuss this further and in person. Kind regards, Eric-Enno Snel, General Manager More

Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 30 March 2012

Another night at the Novotel Stevenage. Because the Ramada Cromwell is so very bad the Novotel is really one of a small choice of Stevenage hotels that we can select from. It didn't start well when they'd put me at the far end of the hotel on the top floor and after carrying my briefcase, suit bag and overnight bag... More

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See 2 more reviews by Karl K for Stevenage
General-Manager0992, General Manager at Novotel Stevenage, responded to this review
3 April 2012

Many thanks for letting us know your thoughts. Please be aware that we have a quick check-out service via the television. Contact me at any time on 01438 346100 at Novotel Stevenage if you’d like to discuss things further. With kind regards, Eric-Enno Snel More

Warrington, North West England
Reviewer
3 reviews 3 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 27 March 2012

Stayed at this hotel as part of a coach holiday deal with Travelstyle so it made the hotel excellent value for money. The room was a very good size, modern, clean, had plenty of facilities and extra towels and pillows. The bed was very comfortable and along with there not being much noise I got a great nights sleep even... More

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General-Manager0992, General Manager at Novotel Stevenage, responded to this review
30 March 2012

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at Novotel Stevenage. Kind regards, Eric-Enno Snel More

Epsom, United Kingdom
1 review
1 of 5 stars Reviewed 19 March 2012

Booked a double room, which we got although the bed was like sleeping on concrete as were the pillows. Two of us sharing a room with only one towel, Bed was so close to the wall that when you stood up you head butted the wall. Otherwise the room was clean, Breakfast was okay but food cold, sign outside toilet... More

Was this review helpful? Yes
General-Manager0992, General Manager at Novotel Stevenage, responded to this review
20 March 2012

I’m so sorry that you were disappointed by your experience saying with us at Novotel Stevenage. I appreciate the feedback and rest assured that we take all comments very seriously. I am nevertheless surprised about your comments. All our rooms have the same mattress and as you can read the previous guest had only positive things to say about the... More

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4 of 5 stars Reviewed 18 March 2012

Just got back from a fab weekend in London. Package deal with Local Coach Company. We arrived Saturday night after having a great time at "Mamma Mia" Coach driver was really good at making sure where we were to return to him. He had phone ahead to the Hotel to adjust dinner timeas we were a little delayed. When we... More

Was this review helpful? Yes
General-Manager0992, General Manager at Novotel Stevenage, responded to this review
20 March 2012

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Stevenage. I hope we can be part of your future travel plans. Kind regards, Eric-Enno Snel More

Posted by an Accorhotels.com traveller
Barnsley
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 March 2012

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General-Manager0992, General Manager at Novotel Stevenage, responded to this review
7 March 2012

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Additional Information about Novotel Stevenage

  • Stevenage Novotel
Address: Knebworth Park, Stevenage SG1 2AX, England
Price range (per night):* S$72 - 139

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Novotel Stevenage
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