Just had a couple of days at this hotel and I must say that the location, parking, room, staff and food were all perfect! We will definitely use again. I think this hotel has had a few owners over the years but the current owners are refurbishing all the rooms and really seem to care about the quality of your... More

we stayed for 2nights in april 2013, very poor room, we had no spoon to stir our cups of tea, there were cobwebs all over the place, didn't look like it had been dusted for a long time, we wont be going back unless the price is dramatically reduced, we will stay at the holiday inn next time at least... More

Another day, another owner. This week it''s Clarion. Doesn't matter. I've been visiting for ten years and none have improved things. Rooms clean but tired. Wifi practically unusable. Why do hotels offer wifi and disappoint us? However, cheap(ish) and it's not in the dump around the station. A real opportunity for someone prepared to spend a few quid.

Just spent a weekend here. The room was relatively clean (some hairs left in bath) and with a leaking shower which ran from very hot to scalding. Despite reporting the fault at 8:30 a.m. the first morning, the shower had not been attended to when we returned to the hotel some 12 hours later (could do better in this regard).... More

Just had sunday lunch with my husband, in Oliver's Restaurant in Cromwell Hotel. Firstly my soup was luke warm and had to be sent back. My roast beef was ok, but roast potatoes, etc nothing to go mad about. Dessert - Eton mess, just like Muller Corner Yogurt version!! would not come again. Best part, nice friendly waitress, full of... More

We where dubious about staying after some of the reviews but I have to say we had a really good visit. The room we had was in need of a bit of TLC but it was spotless and they are in the middle of a refurbishment (which had no impact on our stay). One member of staff even offered to... More

Good value for what I paid - had tried to book previously and they wanted 3 time what I paid. Lots of rooms are been renovated however the room I stayed in was a bit worn but clean tidy and comfortable - bit noisy from room above during nite but cant be helped i guess! Location and grounds of hotel... More

Stayed one night en-route to see our new grandchild. Only paid £29 for a double room with breakfast, therefore we weren't expecting much, but we were pleasantly surprised. The staff were extremely friendly and the room was very spacious and clean, with a huge bed. Tea, coffee and biscuits were provided. The bar prices were very reasonable and the lounge... More

We paid £45 for a double room for a 1 night break. Breakfast was included. We're a young couple so didn't mind the long walk from reception to our room, but the route needed would have been awkward for less mobile people (2 sets of stairs involved and a good 2 minute walk). The room was a very good size,... More