A rare weekend away for two was what we needed, so we searched on the internert, telephoned Harbour Heights direct and spoke immediately to Dimpy who was dealing with reservations on Thursday night, by Friday after work we were travelling to Sandbanks. She was helpful, knowledgeable and efficient organising our weekend and making us feel already there would be no... More

This hotel has a raised position so most of the rooms and restaurant have fantastic view of the water front. I arrived a bit late for lunch but the staff were very helpful and made a special lunch of Salmon Steak followed by Lemon Possett which were excellent. Parking is a bit limited but they have a good system for... More

This was our first visit to this hotel and was very impressed by its standards. It is worth paying a little extra to have a sea facing room as the view from our room 205 was breath taking. The house keeping through out the hotel was of also of a very high standard. The bed was very comfortable with nice... More

We were so looking forward to a double celebration family wedding and 50th birthday that I thought planning ahead and asking for a nice room would suffice to at least meet our needs. Sadly this was not to be. Room 112 has a double aspect - car park and main road. The staff are well aware of noise problems in... More

2 day team building event at this stunning hotel with harbour and sea views for everyone in the team. The standard of cleanlieness, service and attention to detail was exceptional. Everyone in the hotel from the reception staff to waiters and waitresses were friendly and made everyone feel truly welcome, We enjoyed it so much that I shall be booking... More

Stopped here for two nights recently. The position of the hotel is fantastic, just a short walk from Sandbanks beach. Check in was extremely friendly and efficient. Our room, although small, was cozy,clean and had fabulous views over Poole harbour and a small balcony. Complimentary bottled water is provided. We had breakfast and dinner in the restaurant on both days.... More

We needed somewhere to hold the 'wake' after the funeral of a close relative. We had about 35 family members coming after the service. We needed some quiet space in which to chat, share our thoughts and memories and of course replenish our ourselves. With the guidance of Anna in Sales, who was very efficient and understanding, we booked the... More

We stayed for 2 nights at the Harbour Heights, Sandbanks over a weekend in early March. We prebooked on line using laterooms.com. It may be a mistake to prepay because I've a feeling they put these bookings in the smallest / worst rooms. I telephoned a couple of days before arrival to ask for a quiet room. On arrival we... More

We stayed at the hotel for a couple of nights mid week and had been promised a room with a view and what a view!! The room was very large with a huge comfy bed the bathroom could do with some updating with weird closing doors but that was made up by the view from our window. We could have... More