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Holiday Inn Taunton M5, Jct. 25

3.0 of 5
Deane Gate Avenue, Taunton TA1 2UA, England
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Holiday Inn Taunton M5, Jct. 25
Ranked #6 of 20 hotels in Taunton
4.0 of 5 stars 126 Reviews
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126 reviews from our community

Traveller rating
    32
    57
    31
    6
    0
See reviews for
Families
35
 
Couples
36
 
Solo
13
 
Business
33
 
What travellers say
  • Very good(6)
  • Family room(4)
  • Reception area(3)
  • Car park(3)
Date Rating
UK
Top Contributor
91 reviews 91 reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW via mobile

Really comfortable bed and quiet ( two things you need when away with work!) Also clean and rooms reasonably presented.

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Edinburgh, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 24 May 2012

Holiday Inns strangely don't like putting plugs beside the bed for some reason, and don't provide free wifi. Room was otherwise ok. At breakfast, with several members of staff standing with hands behind their back, I asked for a takeaway cup for my coffee and a member of staff pointed at a table maybe 10 feet away. I had to... More

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ROCHDALE
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 14 May 2012

Stayed here re a business conference and have no complaints. Staff were extremely pleasant on arrival and advised of where the spa, bar and restaurant could be found before directing me to my room. The room was spacious with a nice sized bathroom, freeview TV, iron and ironing board. Evening meal was excellent and there was plenty of choice re... More

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Chester, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 May 2012

First time visit to this hotel although I'm very familiar with the brand. Easy to find and reasonably priced with helpful friendly staff the facilities are good with both fitness suite and pool. Food was excellent the evening meal in the restaurant was well prepared and service was very friendly. The duty manager was visible and in fact was out... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

Thank you David - it's very kind of you to take the time to review us. I hope we can look after you again soon. Kind Regards Chris More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 25 April 2012

I have written previous reviews on this hotel as I use it often. Everything before still stands, only stay here if price is right, otherwise you can use the express next door. However since my last stay this hotel have introduced a themed buffet evening on Wednesdays which, if your lucky enough, to be staying over on a Wednesday will... More

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See 2 more reviews by tomppayne for Taunton
Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

Thank you so much for writing a review. Our theme nights are starting to get a lot of attention - with the Indian Night definitely the most popular. So much so, that we are thinking of making every Wednesday: Indian Night! Also look out for Steak Night, and Sunday Lunch - both coming soon! Chris More

Hampshire, UK
Top Contributor
98 reviews 98 reviews
Reviews in 46 cities Reviews in 46 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 24 April 2012

I have stayed here one night every week for the last 4 weeks for work and on the whole it ias been great. There is a fitness room and pool on site, rooms are quiet and comfortable, and the breakfast buffet is great (priced ad £9.95pp). . Staff on reception are very helpful and welcoming and recognised me by the... More

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See 4 more reviews by Luxtraveller66 for Taunton
Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

Thank you for your kind words. As I write, Gemma, Reception Manager here at the Holiday Inn is briefing her team on the "Express Check Out" facility that we offer. Essentially (as you say) just check your bill through the TV in your room, fill in the form, and leave it in the little box located at Reception. Some of... More

york
1 review
5 of 5 stars Reviewed 23 April 2012

spent 3nights for my - - birthday with my family could not fault any of the obliging and friendly staff the food was great there were games for the kids and i liked the fact there was an interacting manager who actually cared for the guests. Thanks for making a birthday to remember. Keep up the good work would definately... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

So so pleased that we helped you to make some lovely memories of your Birthday. I really hope that we see you all again soon. Kindest Regards and Best Wishes Chris More

pontypool
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 23 April 2012

Very friendly & helpful staff particularly at the reception desk. Had booked a double room but told that they were all taken, asked for an upgrade room & this was given. The staff at the breakfast area were not as courtious but overall I would definately use this hotel again.

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

You are so kind. Thank you for taking the time to review us. However, the gloves are off now - my Breakfast team have taken the challenge to be more courteous than the Reception team (a little friendly competition never hurt anyone)! Really look forward to seeing you again soon. Kindest Regards Chris More

Zug
Senior Contributor
42 reviews 42 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 22 April 2012

We stayed for one night recently. We had worked all day, had some issues with long queues at Heathrow and had driven for about 3 hours, so were ready for a shower, something to eat and a good sleep when we arrived. On arrival there was nobody at reception. The foyer / bar is open plan, so the barman, once... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

Thank you so very much for posting a review. Luke and I are really sorry that our communication was not better. Indeed, following our conversation when you checked out, we have strictly re emphasised to the whole of Reception the need to write room numbers on key wallets very clearly during check in. It's great to hear that you enjoyed... More

1 review
4 of 5 stars Reviewed 22 April 2012

This has been by far the best of my recent stays in holiday inns. Staff were very helpful and friendly. Food was very good. Rooms satisfactory, all in all would highly recommend it.

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 May 2012

Thats absolutely wonderful to hear. We are all keeping your review in mind as our objective is to be the best! - so we'll keep working hard (it's great that you think we're on the right track)! Hope to see you again soon. Chris More

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Additional Information about Holiday Inn Taunton M5, Jct. 25

  • Holiday Inn Taunton
  • Taunton Holiday Inn
Address: Deane Gate Avenue, Taunton TA1 2UA, England
Price range (per night):* S$115 - 221

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Holiday Inn Taunton M5, Jct. 25
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