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Salisbury House Hotel

2.0 of 5
14 Billetfield, Taunton TA1 3NN, England
Hotel amenities
Salisbury House Hotel
Ranked #15 of 20 hotels in Taunton
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68 reviews from our community

    Trip type
Traveller rating
    15
    26
    15
    7
    5
Date Rating
Weston-super-Mare, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

This hotel is top notch. I read the reviews and wondered but it truly is great. I think some people imagine things!! Staff were very helpful and friendly. We had to call the emergency number late at night as our tv gave up and the owner was there in minutes and got the tv going and offered us a different... More

Was this review helpful? Yes 1
See 3 more reviews by Teresa C for Taunton
General M, General Manager at Salisbury House Hotel, responded to this review
11 May 2013

Thank you for your comments, pleased you enjoyed your stay at the hotel and glad to be of assistance. More

Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013

Although clean and tidy and in a good central location our stay was a little disappointing. We stayed two separate nights over a long walking weekend. Our first room (5) was comfortable and had a disabled ensuite shower room (lots of hand rails ) which gave it the appearance of a hospital bathroom. Advise not to use the products, let... More

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General M, General Manager at Salisbury House Hotel, responded to this review
11 May 2013

Apologies for the fact our hot water boiler was at fault, an engineer swiftly corrected the problem. Most unusual incident and could not be helped. Glad you found the hotel comfortable and well located. More

Bideford, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 7 May 2013

Booked for a two night stay in this hotel, saw the mixed reviews and thought we would give it a go. Bad idea... Room itself was nice but in the morning there was no hot water (previous reviews have mentioned this). Apparently the boiler had been 'serviced' and the timer had been changed. The manager didnt really seem to care... More

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General M, General Manager at Salisbury House Hotel, responded to this review
11 May 2013

I am dismayed by your comments, when your partner was clearly happy to stay the second night knowing the fault with the boiler having fully explained the situation. As stated normal service was reinstated within hours. We clearly did our utmost to accommodate you with a reduction however a refund was unacceptable. If only life could be perfect! More

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Reading, United Kingdom
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 24 April 2013 via mobile

Stayed in a 'Superior' room for the same price as a standard, on a Monday night. The room had a 4 poster bed!! Lovely. Not many staff, but the two I saw were helpful and friendly. One negative was that room service food orders closed at 8pm. Which seemed early. Central location for the town centre. supermarket across the road.

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Plymouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 21 April 2013

This is a nice hotel not enough staff as you have to look for them when you want service in the bar and reception area. And no one around later in the evening and i mean no one.If you need someone you have to ring a emergency number but no one answers as we had people locked out of there... More

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Wiltshire
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 April 2013

Friendly staff and nice welcoming hallway and reception. Our room was on ground floor, it was nicely furnished, clean and well decorated. The bathroom was small but very clean and had lovely fluffy white towels. The bed had crisp white quality sheets and was a very comfortable king size. Nice bright small bar with large TV. Nice dining room and... More

Was this review helpful? Yes 1
General M, General Manager at Salisbury House Hotel, responded to this review
14 May 2013

Thank you for your comments. The location of the hotel really could not be better placed, we are very fortunate, thank you for taking the time to write. More

Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 24 March 2013

Wouldn't class this as a hotel but a very good bed and breakfast. Clearly the place had been recently redecorated. Smelt very clean and fresh when you walked in the front door (after ringing the bell and waiting for someone to answer - hence B&B not a hotel) Rooms were clean, bathrooms were good (although room 8 had the noisiest... More

Was this review helpful? Yes 1
General M, General Manager at Salisbury House Hotel, responded to this review
11 May 2013

Thank you for your comments and noted. We have now updated to ultra modern silk fibre duvets, appreciated by many guests. We are in the process of fitting a new front door system so the guest will no longer have to ring the bell. Hope to welcome you back soon to see the updates. More

Greater London
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 March 2013

We found this hotel very acceptable. It was warm, clean and nicely furnished. Our room was a reasonable size and was equipped with everything we needed. The staff were pleasant and helpful and the breakfast fine. I would not hesitate to recommend it and would happily stay there again. It is conveniently situated for the town centre. Only slight downside... More

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Nottingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 February 2013 via mobile

Nice clean hotel standard room on ground floor 9/10. Bathroom OK but in need of a little attention 7/10. Nice bright clean breakfast room. Excellent service. Well cooked English breakfast but no continental option 9/10. Good location. Other hotel services, but limited. Good for a night or even two. Would consider using again.

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London, UK
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 8 November 2012

My wife and I needed a place in Taunton for 1 night for a party. Wanted walking distance to town centre, breakfast and parking. The Salisbury ticked all the boxes but previous reviews concerned me. However, it all worked out rather well. We booked the "four poster bed" room as it was only a few quid more. Welcome was friendly,... More

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Additional Information about Salisbury House Hotel

Also Known As:
Salisbury Hotel Taunton
Salisbury House Hotel Somerset/Taunton
Address: 14 Billetfield, Taunton TA1 3NN, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 20 hotels in Taunton
Price range (per night): S$153 - 190
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Elegant Victorian Family Owned Hotel in unrivalled Town Centre location. Built in the 1850's the hotel has retained many gothic features including arched doorways, stained glass windows and a fine oak staircase.The well proportioned bedrooms all en-suite are tastefully designed for your comfort whether corporate or leisure guest.Four Poster and ground floor rooms available. Free internet access Car Park. Licensed. ... more   less 
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Salisbury House Hotel
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