Each year Whitbread reduce something in their Premier Inn rooms but try to charge more. The refitted bathroom at Taunton East was yet another example. Their cutbacks have seen heated towel rails removed in all hotels leaving no heating in winter - and now shaver sockets too. Apparently, according to other reviewers towels are on the decline too! Simple question... More

I stayed at this hotel 20 years ago (for 3 nights via work) and having left it far too late to book an overnight stay elsewhere on the way to Bristol airport for an early flight, managed to find a room here. I was pleasantly surprised to find that all though the hotel had obviously aged since my last visit,... More

This hotel needs some TLC and some money spending on it. The rooms are below Premier Inns normal standard they need updating. Apparently the towel policy has been changed only one small towel even if there are 2 people in the room. When we asked for another one it was no problem so why change the amount of towels per... More

Staff very very helpful and nothing was too much trouble. Premier Inn a little dated. TV old style, and cable fixed to the wall with tape, which kind of spoilt the room. Bed very comfortable. Evening meals in the beefeater good value for money. Sat Nav sent us the wrong way with the post code given, best to use the... More

Family of 4 stayed here for 2 nights in April. Unusually for a Premier Inn, it is in a residential location and, consequently is very quiet - yet less than a mile from M5. Check in was friendly and very efficient. As some of the other reviews have mentioned it is an older Premier Inn but so what - it... More

As soon as we arrived at this Premier Inn the lovely receptionist warned us that "it was due for a refurb" and it certainly was!!! Having stayed at another Premier Inn on our journey to Cornwall a few days earlier which was excellent we were sadly let down by this choice. Apart from the receptionist on arrival the rest of... More

food first class rooms first class STAFF FIRST CLASS it is the best premier inn in the uk we have stayed in loads all over the uk nice quiet location close to m5 and easy to find a warm welcome awaits you steve and sean DIRECTPINE DONCASTER

This premier inn was a convenient stop over on way home from Cornwall. The breakfast is really good as was not a buffet and was cooked to order, which was lovely. Kids breakfast is free. The evening meal was also very good and staff did that little bit extra to make you feel really welcome. We will return here on... More

First stop on a 4 day family trip. Arrived late and was quite pleased with the Premier Inn and check in. Fast and quick. We stayed in Room 3. Positives Cleanliness – Excellent Reception – Excellent Beds – Lovely Area – Quiet, no problems. Negatives Windows – Mouldy, almost stomach churning. Did not look good Air Con – For about... More