We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Sutton Coldfield hotels »

New Hall Hotel & Spa

4.0 of 5
Walmley Road, Sutton Coldfield B76 1QX, England
Hotel amenities
New Hall Hotel & Spa
4.0 of 5 stars 194 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

194 reviews from our community

Traveller rating
    101
    52
    21
    6
    14
See reviews for
Families
26
 
Couples
103
 
Solo
8
 
Business
28
 
What travellers say
  • Very nice(12)
  • Terrace restaurant(9)
  • Hand Picked(6)
  • Old building(5)
  • Lovely grounds(5)
Date Rating
London
Senior Contributor
42 reviews 42 reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

This was a flying visit for me, I was joining my partner who was on a business event. Arrival at reception was polite & friendly despite them not being aware I was coming to join my other-half. However they were very professional & it was sorted straight away. His colleagues had eaten at a pre-arranged dinner so I ordered room... More

Was this review helpful? Yes
Los Angeles
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

If you find yourself needing some privacy and have business in Birmingham, England, don't miss you chance to stay here. It is quiet and as a nice pool, Gym and Spa -- My favorite attribute is it has a moat! The staff is very friendly and go out of their way to please and remember you virtually immediately. You will... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 24 May 2012

We stayed last weekend as it was my wife's birthday. It was an exceptionally friendly hotel and nothing was too much trouble after we arrived. Was slightly upset that before arrival they could not organise flowers or a birthday cake for my wife to have after dinner, but that was not the end of the world. However, we did enjoy... More

Was this review helpful? Yes
cheshire
Top Contributor
84 reviews 84 reviews
Reviews in 59 cities Reviews in 59 cities
334 helpful votes 334 helpful votes
3 of 5 stars Reviewed 24 May 2012
3
people found this review helpful

We stayed here In April on our Hand Picked loyalty points, so thankfully we didn't use hard earned cash to pay for this. The hotel is a couple of hours from where we live and situated in a lovely park and very peaceful indeed. The grounds and surrounding areas are perfect for walking and New Hall could be a perfect... More

Was this review helpful? Yes
Gloucestershire
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

Small and intimate. Real boutique hotel feel. Gorgeous rooms and nice touches- enough towels, nice tea/coffee and biscuits. Staff were very warm, friendly and helpful. Small spa and small pool sufficient if you want a relaxing social swim and a treatment. Wine seemed rather expensive but the food was very good and very reasonably priced. Recommend cooked breakfast! Went with... More

Was this review helpful? Yes
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

Just stayed at New Hall last night after a family wedding and we couldn`t have wished for a nicer venue - from the moment you drive down the tree lined entrance road with bluebells lining the way - you know that this is a special place - the check in was faultless - friendly staff made you feel welcome and... More

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

We stayed here for one night recently for a wedding. The day was really lovely and the staff were nice too. The rooms were great and we looked forward to using the spa the following day. This was ruined by a rude arrogant woman running the leisure centre for handpicked hotels. She was patronising and spoke to us like it... More

Was this review helpful? Yes
New-Hall-GM, General Manager at New Hall Hotel & Spa, responded to this review
25 May 2012

Dear Richard, Thank you for posting your feedback on Trip Advisor following your stay with us on the 5th May 2012. Further to our recent correspondence and having now had an opportunity to discuss this matter with you in person, I do hope you feel the hotel has taken the appropriate action in addressing the concerns raised. As one of... More

tamworth staffs
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 May 2012

My birthday 17th dec was spent at home as my mum can't walk and we phoned up New Hall to inform them that my mother was debilitated and would not be able to access the restaurant on foot. We were informed via telephone that my mum would be able to be transported via wheel chair/disabled to our designated table to... More

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 30 April 2012
3
people found this review helpful

me and my partner got married here last year and although the day was lovely and ran very smoothly it wasn't untill we got home after the wedding there was a letter from the poor wedding co-ordinator telling us that they had made a mistake with the cost of te wedding and that we owed them £1000 which they wanted... More

Was this review helpful? Yes
New-Hall-GM, General Manager at New Hall Hotel & Spa, responded to this review
15 May 2012

Dear Kelly and Wayne, I am very sorry that despite all of our contact over the past 10 months, you now feel it relevant and appropriate to post this review. New Hall Hotel & Spa is a truly unique venue with a great local reputation as the perfect wedding venue, providing stunning grounds and gardens, quality food and attentive, personalised... More

Buxton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 30 April 2012

just stayed at new hall hotel for a weekend. From the first email to book, right up to us leaving, the staff could not have been more frindly and accomodating. Beautiful hotel, great food. would definately recommend

Was this review helpful? Yes
New---Hall--Manager2, Manager at New Hall Hotel & Spa, responded to this review
17 May 2012

Dear Ronnie211261, Thank you so much for your very kind review and recommendation. We do try to make sure that your time with us from booking to departure is seamless as possible. Our team are a genuinely friendly and accommodating and they all try to make sure that our guests feel like they are at home when they are here.... More

Travellers who viewed New Hall Hotel & Spa also viewed

Fairlawns Hotel And Spa
4.5 of 5 stars 215 Reviews
Aldridge, Walsall
Show Prices ABS:HotelCheckRates-d239637?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN PREMIER Moor Hall Hotel & Spa
4 of 5 stars 108 Reviews
Sutton Coldfield, West Midlands
Show Prices ABS:HotelCheckRates-d300498?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Ramada Birmingham, Sutton Coldfield
4 of 5 stars 253 Reviews
Sutton Coldfield, West Midlands
Show Prices ABS:HotelCheckRates-d193227?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 11 hotels in Sutton Coldfield, ranked by popularity »

Been to New Hall Hotel & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about New Hall Hotel & Spa

  • New Hall Hotel
  • Hotel New Hall
  • New Hall Hotel Sutton Coldfield
  • New Hall Sutton Coldfield
Address: Walmley Road, Sutton Coldfield B76 1QX, England
Price range (per night):* S$232 - 349

Owners: What's your side of the story?

If you own or manage New Hall Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
New Hall Hotel & Spa
Show the lowest price for this hotel (from our partners)
Show Prices