The location is noisy next door to nightclubs, Invest in double glazing! Room decour is tired. Bathroom is a closet with a shower. 1 towel only. Ironing board that collapses. No duvet just uncomfortable sheet, blanket and heavy throw. VERY drunk non residents who the barman continued to serve and not eject resulting in emergency services attendance. Breakfast was adequate... More

Booked a 2 night stay in the Hallmark with one night dinner,bed and breakfast over the weekend. The hotel is in a good location in the main area of the centre of the town. Regarding the appearance it is good in the main areas but the guest toilets and bathrooms need to be updated. The first night we had the... More

Stayed at the Hallmark Hotel for one night and it was fab. Excellent service from beginning to end. Room was spacious - huge triple bed and huge bathroom - superb! Breakfast was excellent in every way - loved everything about it. We booked the hotel with a GroupOn voucher and the cynic in me expected one of the lesser quality... More

Stayed here after a long haul flight from Aus and then a train journey to Carlisle. Service was cold, but room was to a good standard. Some nice new look rooms, bathroom certainly could do with a bit of work to bring to the same standard as the room. The one thing that puts me off this hotel is the... More

Had been worried that this would be noisy, central location next to railway Station, they proved us wrong. Very comfortable, with options to eat in, or venture into central town, wonderful.

Disappointing hotel and not 4 star - was more like a 3 star! Our hotel room backed onto a loud nightclub and the bass vibrated right throughout the room until 2am! The hotel was poorly updated with wires and pipes hanging out throughout the room, a panel of the window was missing and the bathroom and furniture was only half... More

The Hallmark Hotel in Carlisle is a great place to stay. Its location is ideal as it is right next door to the City Railway station. Parking is provided but limited, but if the car park is full the hotel will provide 25% discount from the Virgin Trains car parking. The hotel itself is stunning, modern but elegant with it.... More

Not the best hotel in carlisle,some b&b's are much nicer,its a clean place but the noise of taxi's & drunks is just to much..food was ok but had a better meal in the auctioneer..the citadel in on show at the front but not the nicest view when you see heroin addicts on the seats..I would try other hotels to be... More

We decided to visit this Hotel as a treat for our wedding anniversary and am disappointed to say that it wasnt what we expected at all. We were put on the third floor. Althought the room was relatively clean, the decor was in dire need of a freshen up. There were marks and scuffs on the wall which a simple... More