The hotel was going through a refurbishment and the room I stayed in on the 7th Floor was one of the new rooms and yes I was very happy exept that the Flat screen TV was in a different time zone. The displayed time was 2 hours out, the time zone for the programmes was three hours out, very strange....
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We stayed here for one night as it was so close to Windsor- We were here for the Diamond Jubilee Armed Forces celebration and it literally took us 5 minutes to get to Windsor Castle.
We had 2 large beds which was plenty for a family of 4. The most important things I need from a hotel were all there-...
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Thank you very much for taking the time to write your review and your very kind words. I will ensure that I share these with the team, they really do appreciate when our guests take the team to feedback about their positive experience.
I am sorry that you feel that our prices are expensive, however we do regularly compare our...
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I recently stayed at this Holiday Inn and was very disappointed. First impressions were Ok, especially on entering what we were told was a recently refurbished room. But then discovered that the refurbishment was only done to the bedroom and not the bathroom. The bathroom was terrible with grouting around the bath black and coming away, chipped bath enamel, a...
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Thank you for taking the time to post your feedback following your recent stay at the Holiday Inn Slough-Windsor. I am certainly disappointed that your stay what not all that it could have been.
I would like to apologise on behalf of the hotel and the team. We are in the middle of refurbishing the bedrooms and public areas and...
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On booking in at the Hotel we were told to complete a form with car registration number, email address and signature. We were then informed that they needed £5 for the car parking. When we told the Receptionist that we would pay later we were told in quite an abrupt manner that she needed the money immediately or we could...
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Thank you for your review, I am sorrry that you feel that the reception team were not as welcoming as they could have been. This is certainly not the normal feedback I receive about the reception team and I am disappointed that they did not recognise you as one of our Priority Club Platinum members.
We have a large number...
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I arrived to be greated by two young ladies who were less than friendly. As an ambassador club and platinum priority member who travels extensively I fear you can surmise a lot from the welcome...cold
I checked in and asked for the code for wifi usually given to platinum members, bit of perk, no go. I protested and told them...
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Second stay following our second visit to Legoland.
Had booked a room with two queen beds but ended up with one queen bed and one single bed. But we were a family of 4!!!!
Not greeted as Priority Guest members upon check-in!!
Had buffet dinner for £29.95 for 4!!!!!!. Bargain but food options very limited.
Breakfast was ok but quantity...
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Thank you for taking the time to feedback regarding your recent stay at our hotel. I am sorry that your stay was not as it should have been.
I would apologise that you were not recognised as a Priority Club Member. Our normal procedure is to acknowledge all our Priority Club Guests on arrival if we have received your membership...
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This is a modern hotel on just out of slough centre. Hotel was easy to find. Reception staff were good. Car park on site. Had a problem with internet access but it was soon sorted by staff on reception. Ate in the hotel in the evening. Better than usual fare. Stella 4% on draft so I enjoyed a couple of...
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Thank you for taking the time to feedback about your recent stay at the hotel. I am pleased that you enjoyed your stay with us and I shall have pleasure in sharing your comments with the hotel team.
We had one of the lifts out of order and were waititng for a part to be supplied. I am pleased to...
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Converted Courtyard by Marriott - a lick of paint and a new carpet does not a Holiday Inn Make
Not a great choice and poor value for money - rooms have been renovated but the bed was not comfortable. Heat and A/C is from an individual unit in the room - cheap noisy option.
Bathroom was dated - pull cord...
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Thank you for taking the time to provide your feedback regarding our hotel. I am sorry that your stay was not all that it could have been.
I am disappointed that you did not like our refurbished rooms as we have had some very positive comments. The air conditioning units have all been replaced as part of the refurbishment and...
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was very disappointed, for a start we thought we were staying in windsor as per the hotal title, the hotel is on a major road junction with absolutely no facilities except a lap dancing club around. the hotel prices are horrendous it was cheaper for us to get a taxi into windsor to eat rather than pay the restaurant bar...
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Thank for taking the time to feedback following your recent stay and I am sorry that you were disappointed by your stay.
We do understand that all our guests are entilted to an opinion and we do take on board all feedback we receive. Our hotel name, Holiday Inn Slough-Windsor, is linked to the fact that we are located near...
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We booked the Holiday Inn chessington after finding it in a deal package through Legoland, as its only about 5 miles away. The Legoland package offered free milk and cookies, free parking and a goody bag. We ran the numbers both through the Legoland link and the Holiday Inn website, it was MUCH MUCH cheaper to book with HI direct...
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