One night stay on sunday 20th may 2012 with our young toddler we decided to eat at the Chinese restaurant as the main restaurant was closed but we were told they were serving both menus. We were greeted and seated by the staff and after a wait we were asked for our drinks and food order. There was nothing on...
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Thank you for taking the time & trouble to write this review.
We were all extremely concerned to read your comments and apologise that your dinner, and particularly that of your son, was so disappointing. I am sure you appreciate we look after a huge number of families during the year and this is the first such issue we have...
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Managed to get a good deal at the Copthorne and an upgrade to the executive floor so best pleased and room was really very nice - nothing to complain about; lots of nice touches as you would expect. I managed to use the gym and the pool which was all perfectly OK including the sauna and steam room - at...
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Thank you very much indeed for your positive and astute comments. So pleased that you made the most of our facilities here and that you and your Singaporean colleagues liked our Bugis Street Restaurant as much as we do!
Would agree with your observations that we need to look at Le Club which is exactly what we have in mind...
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We stayed here in May 2012 and were really impressed. Check in was very smooth and quick and the lady on the desk was very pleasant. The rooms are a good size and the bed we had was the most comfortable I have ever slept in.
We had dinner in Bugis Street which is their Singaporean Chinese restaurant and having...
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What lovely comments - thank you so much, we are delighted that your stay was the success it deserved to be and so pleased that you will return.
Kindest regards and best wishes from the General Manager, Management Team and Staff at the Copthorne Hotel Slough - Windsor.
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We needed a one night stay and this was reasonably priced, comfortable and convenient. (We'd booked via laterooms.com .)
Minus points? Lots of loud children but it was a Bank Holiday and it was near Legoland, so who are we to complain? More importantly, a £6 overnight charge for car parking in an hotel with so much of its own...
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Thank you for taking the time to write your review and for one that is so positive. You are quite right to suppose that bank holiday weekends are very busy with families and their excited children who can't wait to get their day started and get off to to Legoland.
So pleased that Bugis Street was a nice surprise, it...
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We visited here in April 2012 for the Travelzoo afternoon tea deal. It seemed too good to be true and to be honest it was. The lesisure facilities were cramped and in some areas not clean. The sauna/steam room are tiny. There's a gym with gym music blasting out. We booked two massages extra to the deal and mine was...
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Sorry to hear that you were disappointed with your travelzoo deal. We have tried to give the most value for money possible with afternoon tea at £7.50 per head, this promotion is now coming to an end and overall was extremely well received although we certainly will keep your comments in mind should we decide to run another one.
I...
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We've just woken up in our room after a restless night for too main reasons. First the temperature is impossible to control, hence having to open the window and allowing the noise of the M4 into the room. Second, my wife and I are covered in bed bug bites. This is an utter disgrace and we are now extremely concerned...
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Dear Guest,
Thank you for posting this reveiw on to a public site, we are extremely disappointed that you have placed these comments which are factually not true. As discussed with you on Friday morning we called out our pest control experts to carry out a full and thorough survey of your room and the three rooms either side, one...
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Ideal hotel for a visit to Windsor castle, Runnymede or even legoland. Although it says it's Windsor it really is in Slough. But our room had a great view of Windsor Castle and breakfast was very good. The indoor pool was great and unlike many hotels the car park was free.
So pleased that you had a good stay, you sound as if you made the most of your time. We will look forward to welcoming you again.
Kind regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
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Used this hotel with my family while visiting Legoland. Only 5 minute journey to Legoland. Our room overlooked a container base and we had noise of planes from nearby airport. Family room was a good size. Room really warm although heating was turned off. Used pool which was excellent. Bit of confusion at the bar. Nobody seemed to know what...
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Thank you for your comments which were mainly positive. Pleased to hear that you enjoyed the pool and that breakfast was good , very important at the start of a busy day.
Do hope that you will stay again
Kind regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
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We stayed at the Copthorne Hotel just after Easter, which was only a short taxi ride away from Legoland Windsor, which was our main reason for the break. We wanted to be close to Legoland and have the facilities of a pool, which this hotel had. We were not disapointed with this at all.
The hotel was a four star...
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So pleased that you enjoyed your stay with us & that you found us to be generally good value for money. We are in the middle of a rolling refurbishment programme which will continue into next year and which we are very excited about.
We take any comments regarding food prices very seriously indeed, there is a new menu going...
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We spent a night at the hotel with our Grandchildren on a recent trip to Legoland, after a busy day we decided to eat in the Hotel Restaurant where a buffet was on offer, we can only say that the food was appauling, and the staff where clueless.After speaking to the Catering Manager we did not pay for what bit...
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So sorry to hear that the evening buffet in our Retrouve Restaurant did not met your expectations on the night of your stay.
I have made sure that your comments have been brought to the attention of both our Chef and our Food & Beverage Manager who will take them very seriously indeed, in the meantime however, I am pleased...
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