I have always used Premier Inn but decided to try our first Travelodge as it was cheap and good location to Heathrow. We wanted somewhere just to kip for the night after a 12 hour flight back from Mauritius where we had our honeyroom, before a 4+ hour car journey back home up north. Problems we had: Over 1 hour... More

After staying in Nottingham Trowell M1 Services Travelodge only a week ago and being completely disappointed, which almost made me cancel my booking for here, I am so glad I came here. There is the option of both normal check-in and self service express check-in. I chose the latter, which was very easy and quick. The rooms were really nice... More

Visited twice - before and after flying on holiday from Terminal 5. First visit on its own would have earned five stars. Checked in late; left very early. Room fine. Bus service (Hoppa 57) to terminal punctual. No problems whatsoever. Second visit spoiled by experience of food/bar service. Checked in early in the evening. Chose to eat in the bar.... More

I've stayed in various Travelodge hotels before with no problems, however this one was awful in terms of both customer service and presentation. I understand the hotel is undergoing refurbishment but it was hard to tell just which areas had actually been refurbished! Poor greeting on arrival but the guy working on the bar proved helpful when I needed clarification... More

Spent the night at travel lodge T5 on 2nd April,hotel was very busy with it being easter,waited nearly 1 hour to get check in.I had taken internet meal deal,went to restaurant,ehich was also very busy,after 2 hour wait i gave up and asked for money back which took 1 hour to do,asked to talk to manager but he was in... More

Very convenient to the airport but my room was filthy -- huge wet spot on the carpet, sticky bathroom floor, and an overwhelming chemical smell that made my eyes tear up. When advised of these conditions, staff were quite snippy.

Automatic check in failed to dispense key. Receptionist looked irritated that we troubled him. Beds were crooked and only had one pillow per person. Reception did supply more. Bathroom supplies soap only. Minimal tea, coffee and milk. Walls thin. Decoration more like a prison cell. Car park had spaces free and cost £7.50 a day. We only stayed 5 hours... More

stayed here night before taking flight from heathrow T5. booked in advance and got room at a ridiculously low price. arrived about 10 pm and found parking space. it is a very basic hotel like all the other travelodges, but then they charge accordingly. no extras in bathroom - just one soap/shower gel dispenser on wall. bring what toiletries you... More

Stayed for 2 nights for proximity to legoland and thorpe park. Rooms are clean basic, which is all we need, breakfast was a bit of a free for all, "all you can eat" breakfast, but they kept running out of everything, staff while obviously working hard, could have offered apologies. But overall stay was ok, but will get breakfast elsewhere... More