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All 7 Basildon hotels »

Holiday Inn Basildon

3.0 of 5
Waterfront Walk | Cranes Farm Road, Basildon SS14 3DG, England
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Holiday Inn  Basildon
Ranked #5 of 7 hotels in Basildon
3.5 of 5 stars 70 Reviews
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70 reviews from our community

    Trip type
Traveller rating
    5
    25
    18
    15
    7
Date Rating
Tamworth, Australia
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

We used the accommodation for an overnight stay on our way to visit a friend. We found the accommodation to be very comfortable, the room was of good size and the breakfast was delicious. There is a shopping center next door which we visited for a slap up dinner. We were asked if we wanted a newspaper in the morning... More

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Nottingham, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 May 2012

All in all I had a positive stay at this hotel, having booked online I managed to get a reasonable Dinner Bed and Breakfast rate. I was attending a small conference at the hotel which was finishing at 7pm so decided to stay over after, the service level at the hotel was very good. As I am part of the... More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
14 May 2012

Dear Craig Thank you so much for taking the time to comment on your recent stay with us. It is great to read that you enjoyed the service on offer at the hotel and i have taken on board your notes regarding the inclusive dinner and the side orders. Thanks once again and i look forward to seeing you in... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 April 2012

We stayed here for a night after attending a wedding nearby. The room was decent and comfortable. Pretty good value overall More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
3 May 2012

Dear Rob Thank you for taking the time to comemnt on your recent stay with us. It is great to read that you enjoyed your time with us. I look forward to welcoing you back in the future. Kind Regards Daniel Sharpe Operations Manager More

London
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 8 April 2012

On arrival I believed this hotel had a fantastic location situated in an ample leisure park however my opinion soon changed. Drunks screaming throughout the night until 5am, loud cars speeding and skidding around the carpark all of which you could here from your room. We couldn't get to sleep until 5.30am!! The rooms (execuitive) looked dated and is equivalent... More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
10 April 2012

Dear Valued Guest. Thank you for taking the time to comment on your stay with us at the Basildon Holiday Inn I must apologise for the noise levels outside of your room, this is something that we take very seriously and my nights team are trained to challenge any people making a disturbance, it seems that on this particular evening... More

Harrogate, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 23 March 2012

Stayed here only for one night whilst in Essex on business. Nice hotel, decent rooms with a good nights sleep. I think the one thing that made my stay was the reception made by the Staff while booking in and especially booking. Top marks to Ms Chris Palmer Reception Staff, great smile and fantastic attitude. Pat on the back to... More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
27 March 2012

Dear Chris Thank you so much for such lovely comments regarding our hotel and staff. I have personally spoken with Chris Palmer and showed her your comments and this has made her day. It is our team that helps us stand out from our competitors. I look forward to seeing you in the future. Kind Regards Daniel Sharpe Operations Manager More

morpeth
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

Plenty of parking space, reception good and efficient. Room a little on the small side but warm and with a very comfortable bed. Breakfast in the room excellent. More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
27 March 2012

Dear David Thank you for taking the time to write about your experience with us at the Basildon Holiday Inn. I am so pleased that the hotel was able to offer you evertyhing you required and will ensure the team get to read your lovely comments. I look forward to seeing you again in the future. Kiind Regards Daniel Sharpe... More

Norwich, UK
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 19 March 2012

My family and I stayed here on a Saturday night before a trip to a nearby attraction. I had chosen this hotel as I knew it was on the Festival Leisure Park and would provide us with plenty of eating options during our stay. I also knew it was slightly away from the main area and thought this would afford... More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
27 March 2012

Dear Valued Guest I must thank you for taking the time to comment on your stay with us at Basildon Holiday Inn. I am sorry read that your nights sleep with us was disrupted due to noise from outside and inside of the hotel. Although you state that the hotel is not at fault it is for my team to... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

This hotel is very similar to most other hotels i have stayed at for business purposes, Rooms and facilities were clean and tidy but didnt stand out from the crowd. The cost of the WIFI was a bit of a joke. Beyond this the staff were really helpful and willing to go the extra mile. My very good meal was... More

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london
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 5 March 2012

Avoid this at all cost...unless if you really drunk as there are night clubs around the corner !! On our arrival late at night we were served by a duty manager who had no clue what customer service is, hand in his pocket, starting arguing with a member of the public about the cash machine in front of his paying... More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
15 March 2012

Dear Joe Thank you for your feedback regarding your recent stay with us. I am dissapointed to see that you did not receive a good service later on in the evening at the hotel, i will pass your comments onto my team members so that we can ensure this was an isolated incident, as we usually receive high praise for... More

glasgow
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 March 2012

Company trip, Room good clean, could have done with a bigger bed, 3/4 size double, Sleep quality, not so good, I have trouble with new beds, but what the heck. Food v.v good, evening meal bit expensive. Breakfast, v.v. good. Drinks v. expensive 2 glasses of Rioja £11:10. More

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Daniel Sharpe, Manager at Holiday Inn Basildon, responded to this review
15 March 2012

Dear Guest Thank you for taking the time to comment on your experience with us. I have fed your kind comments regarding the food back to my Chef and also the great comments regarding the room to our Housekeeping team. It is great to read that you enjoyed your time with us and we met your expectations in a number... More

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Additional Information about Holiday Inn Basildon

  • Holiday Inn Basildon
  • Basildon Holiday Inn
Address: Waterfront Walk | Cranes Farm Road, Basildon SS14 3DG, England
Price range (per night):* S$113 - 278

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Holiday Inn  Basildon
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