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All 12 Banbury hotels »

Mercure Whately Hall Hotel

3.0 of 5
17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England
Hotel amenities
Mercure Whately Hall Hotel
Ranked #8 of 12 hotels in Banbury
3.5 of 5 stars 195 Reviews
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195 reviews from our community

Traveller rating
    46
    71
    44
    24
    10
See reviews for
Families
16
 
Couples
97
 
Solo
21
 
Business
33
 
What travellers say
  • Very good(18)
  • Car park(16)
  • Old building(5)
  • Warm welcome(5)
  • Short break(4)
Date Rating
Halifax, United Kingdom
1 review
4 of 5 stars Reviewed 30 May 2012 NEW

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Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW
2
people found this review helpful

The property is a lovely old house in central Banbury - the building has real character and the gardens are superb - well kept and lovely to stroll in. My review is a mixed one. Check in was quite slow as there was only one member of staff available at peak arrivals time (mid to late afternoon) and she had... More

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
28 May 2012

Dear Guest Thank you very much for taking the time to review your stay here at Mercure Whately Hall Hotel. I note your comments regarding your check in and will speak with the member of staff concerned, I am very sorry about the noise from other guests, we do try and allocate rooms accoringly however sometimes this is not possible... More

Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

The hotel facade and garden is beautiful, however our room was not the same. The bathroom in room 65 had cracked tiles cracked basin and tiles near the bath stained with urine. The window in the room was full of mould and gave the room an odd smell. However the staff were very pleasant and breakfast ample. We would return... More

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
21 May 2012

Dear Guest, Thank you for your review, I am very sorry about the condition of your room, I am pleased to say however that we have just begun a redecoration programme of the hotel so should you choose to stay with us in the future you will able to see improvements. Thank you for your kind words regarding the team... More

Oxford, United Kingdom
1 review
1 of 5 stars Reviewed 17 May 2012

if your thinking of having your wedding cermony or reception at the whatley hall in banbury i would suggest you go else where. we signed our contract and paid our deposit to confirm and secure our date, we had no contact with the organiser so everything was done by email. we had a slight hitch in where my partner might... More

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
24 May 2012

Dear Stacy i Following your comments regarding the service you received at Whately Hall I would like to repond by saying that I know you had a meeting with our Wedding Planner on the 1st of April and went through all of your requirements and were subsequently issued with a day planner as confirmation of your meeting, which is normal... More

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Leighton Buzzard, United Kingdom
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 14 May 2012

We stayed at Whately Hall this last weekend and we were totally disappointed!!!! The only photo that looks vaguely similar is the front one!!!! The hotel looks lobely until you go round the back and see the awful 1970's extension that is there which are the bedrooms. The rooms are small, old fashioned and in need of serious modernisation. The... More

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See 4 more reviews by Paula S for Banbury
WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
16 May 2012

Dear Guest Thank you for taking the time to post a review of yor recent stay here at Mercure Whately Hall, I am very disppointed that we did not meet your expectations. I am pleased to say that we have just begun a refurbishment programe, we are limited to the quantity of photographs we can display but will see if... More

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
11 May 2012

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France
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 8 May 2012

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
11 May 2012

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Posted by an Accorhotels.com traveller
Vikedal
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 May 2012

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
8 May 2012

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Oxford
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2012

We had our wedding reception at the Whatley in April 2012. The whole day was perfect, so much effort is put in by the team before the event and during. The welcome drinks were lovely, the food was AMAZING - nothing was too much trouble. The waiters and waitresses were really nice and polite and the service was quick. The... More

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WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
8 May 2012

Thanky ou so much for your very kind words following you wedding here at Mercure Whately Hall Hotel. I am so pleased that everything was so amazing for you. I will be sure to speak with all of the team to ensure they know how much you enjoyed their service and the food. I am also glad that Ronel and... More

Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

Have not stayed yet but have booked for December 2012! I visited your hotel a few weeks ago. I asked Reception if they would be able to show me various rooms and suites before I book. I explained to him that we were looking for something special as our wedding day last year, the groom was very ill and we... More

Was this review helpful? Yes
WhatleyHall, General Manager at Mercure Whately Hall Hotel, responded to this review
2 May 2012

Dear Guest, Wow.. thankyou so much for your very kind words regarding my Receptionist, he is over the moon that he made such an impact on you, and I look forward to welcoming you here on your stay with us. Once again many thanks Michael Williams General Manager More

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Additional Information about Mercure Whately Hall Hotel

  • Accor Whately Hall Hotel
Address: 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England
Price range (per night):* S$101 - 177

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Mercure Whately Hall Hotel
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