we stayed for 1 night, the staff and services are excellent, we had breakfast, the choice of food was reallly good. We would certainly stay at this hotel again,and would highly recommend it

we stayed for 1 night, the staff and services are excellent, we had breakfast, the choice of food was reallly good. We would certainly stay at this hotel again,and would highly recommend it
My review (which I submitted via Ramada's feedback request) is below. In summary, it's a clean, modern, hospitable place, but if it was my own money I'd definately look elsewhere in the area. N.b - to avoid the tray charge (£5!) the hotel do offer collection on room service food, which they did make clear when you ring down. Although...
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We stayed in this hotel for a couple of nights over a weekend and to be honest couldn't fault it. the room was bright and clean, bathroom was clean with a big shower, breakfast was plentiful of both full English and Continental. I would definately stay here again and recommend it to people.
For those people who were less fortunate to visit Germany recently after unifification the will probably have stayed somewhere like this and therefore see it more like a home from home!. My unfortunate experience was in Erfurt in the Yuri Gagarin square at the radisson sas back in 96. Thin mattresses, thin walls, dodgy lock on the doors no pile...
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Dear Cactustoaster,
Thank you for taking the time to share your feedback on Tripadvisor following your recent stay with us.
I am sorry that the design and style of the hotel did not meet your personal preferences but I am pleased that you found cleanliness and service standards to be high.
Please know that your feedback is extremely valuable to...
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This hotel is ok if you're only staying for a few nights. It is all showy and nice from the outside and in the communal areas, but once inside the rooms it is very basic, it has a basic bed, furniture, and bare bones "wardrobe". The bathroom is ok, with a dove soap dispenser and lux shower gel and shampoo,...
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Dear SUkyB,
Thank you for taking the time to share your feedback through Tripadvisor. I am pleased to read that you enjoyed your stay with us and appreciate your comments.
The Ramada Encore concept is simple – fresh, stylish, vibrant and upbeat. All 103 bedrooms are bright, spacious and stylish in design. All rooms have tea and coffee making facilities,...
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Stayed here two nights while visiting nearby family on a special advance deal. For what I paid I was satisfied overall.
PROS:
* The room and bathroom were very clean and the common areas of the hotel were spotless.
* The ground floor common area (with bar) was surprisingly lively
* Staff were professional and polite. They gave my 5...
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Dear zmrzlina,
Thank you for taking the time to share your feedback with other Tripadvisor users and for your positive comments.
I am please that you found the hotel to offer good value the service and cleanliness standards to be high. I am also pleased to confirm that we do have additional pillows available on requests to meet your preferences...
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There are one or two good points about this hotel - the staff are all professional and helpful, and it is quiet at night, for example - and if you're looking for a place to stay for one or two nights on a business trip, then that may be enough. But if you're staying longer or you want a certain...
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Dear DMH108,
Thank you for taking the time to share your comments on Tripadvisor.
The hotel concept is simple - fresh, stylish, vibrant and upbeat so I am sorry that the design and feel of the hotel did not meet with your personal preferences but thank you for your high scores for cleanliness and service.
Thank you again for your...
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My previous review of Ramada, was the Derby one. It was entitled 'just a place to sleep'. The next review was to be called, 'just a place, no sleep', but I haven't been able to submit that yet because TA have some sort of weird, cannot review again within 3 months rule, why? It was like being in a mid-summer,...
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Dear Emelda,
Thank you for your recent comments on Tripadvisor. I am sorry to read that your found the hotel to me to hot but all of our rooms do come with simple air cooling which allows you to increase or decrease the temperature.
I have also shared your comments with our Head Chef so that they can be reviewed...
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I stayed here with business colleagues and all of us feel the same . The hotel is without any personality and its rooms are basic , feeling more like a hospital stay than a hotel break. The walk in shower feature appears to be a great idea until you have to revisit the bathroom area and be met with a...
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Dear Leroquoz,
Thank you for taking the time to share your feedback on Tripadvisor. I apologise that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
I am disappointed to read...
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ideal location (for me) so will use this hotel again, staff are friendly,rooms are clean, great access from major roads. Simple and effective probably wouldn't use for family as maybe too basic but as a one stop business drop it serves it purpose
Dear johnnymy,
Thank you for taking the time to leave your review on Tripadvisor. I am please the hotel is a great location for your requirements and that you found the staff and rooms to be to a high standard.
We look forward to seeing you again.
Kind regards
Heather
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