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The Royal Hotel

3.0 of 5
Palace Pound, Ross-on-Wye HR9 5HZ, England
Hotel amenities
The Royal Hotel
Ranked #8 of 11 hotels in Ross-on-Wye
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322 reviews from our community

Traveller rating
    75
    130
    75
    25
    17
See reviews for
Families
26
 
Couples
208
 
Solo
4
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hadleigh, Suffolk
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

We stayed for four nights. The location is excellent, high above the River Wye yet handy for the town, but the poor old place is badly in need of an upgrade, especially the rooms and carpets. Lovely staff, everyone from the reception to the cleaners, made all the difference, so much so that the tired decor didn't seem to matter... More

Was this review helpful? Yes 1
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Superb position with great views across the River Wye from the bar and a few pricey rooms. Most of the Hotel is urgently in need of refurbishment possibly costing £1 million plus to sort out, that's how much work is required. Nice restaurant serving good breakfast with plenty of choice, other meals average. Nice friendly helpful staff. Bathroom toiletries would... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Royal Hotel, responded to this review
20 May 2013

I would like to thank your for your review on your stay at the Royal. I am pleased to inform you that we have plans to spend excess of £1.2M on the refurbishment later this year. This will make the Hotel even more attractive. We look forward to seeing you again in the future. Peter Elder General Manager More

Portsmouth, United Kingdom
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

Great location and views from the room across the Wye river. Spoilt however by poor service at dinner. (one waitress for a full hotel). Food was good but the wine menu was very poor. Cheap wines at a not so cheap price. All wine stored in wine fridge at 4 deg, so red was far too cold. Sent bottle of... More

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Old_English_Inns99, Brand at The Royal Hotel, responded to this review
20 May 2013

I would like to thank you for your comments following your stay with us at the Royal. We always recommend that guests taste to wine to see if it is to their taste, so we can ensure guests enjoy their purchase. All receipts are itemised until they are transferred to the Hotel room bill, but these can always be reprinted... More

Mandurah, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013

Found this lovely hotel by chance. Stayed for one night on the way to Wales. Very welcoming at reception. Helped us carry heavy suitcases up 2 flights of stair. Spacious, comfortable room. Lovely view over the valley. Tea and coffee making provided, hair dryer, flat screen tv, free wifi, plenty of parking, large ensuite but not much room for toiletries.... More

Was this review helpful? Yes 1
Exeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

We stayed at The Royal, in early May, for a 3 night stay.This hotel is in a great position at the top of the town. We were made very welcome by all the staff. Our room was extremely comfortable and spotlessly clean, with beautiful views overlooking the River Wye. All our meals and service in the restaurant were excellent. On... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Royal Hotel, responded to this review
16 May 2013

I would like to thank you for your review on your stay with us at the Royal. Thank you for the lovely comments about the team and my leadership. We all look forward to seeing you again in the near future. Kind regards Peter Elder General Manager More

Bolton, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2013

Had a nice overnight stop here on the 2nd May. Admittedly the place could do with a bit of refurb but then the price would rise accordingly I think. The superior double room was in a great position overlooking the River (Wye) just to the side of the main hotel. Breakfast was good 7 while 10, if I remember rightly,... More

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Old_English_Inns99, Brand at The Royal Hotel, responded to this review
13 May 2013

I would like to thank you for your review on your stay at the Royal. I am please to see you enjoyed you stay, we are refurbishing later this year, this is reflected in our reduced rates at present. once refurbished we will be moving our rates back to the normal level - not increasing on the previous core rate.... More

Lymington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed at The Royal on a two night bargain break ( 2 nights B&B for 2 people for £99 ). The hotel was easy to find, being at the highest point in Ross. The setting, with gardens overlooking the river Wye, is great and the hotel is quite imposing from the outside but would benefit from some hanging baskets... More

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Old_English_Inns99, Brand at The Royal Hotel, responded to this review
10 May 2013

I am pleased to see you had a good break at the Royal. Parking is limited at the Royal 36 spaces. but we do have additional parking available just outside the Hotel, this gives 2 hours free and free from 6pm to 9am with an additional 2 hours fro free after 9am (So you can park from 4pm to 11am... More

Lake District
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 7 May 2013

We had an overnight stay in the Royal, staying in room number 1. This was right at the end of the coach house conversion attached to the main hotel. Our first impression of the room was how warm it was and even after closing down all the radiators and opening the windows the heat did not dissipate, meaning we had... More

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Old_English_Inns99, Brand at The Royal Hotel, responded to this review
10 May 2013

I would like to thank you for taking the time to give your review of your stay at the Royal Hotel Ross-On-Wye. The Hotel is made up of 3 separate buildings (The main building, the coach wing and the newer prospect wing) we have 42 room and they are all of different styles, shapes and sizes and the price for... More

Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 May 2013

Had a lovely Sunday lunch here today. Well cooked and presented. With a beautiful view over the river watching the canoes on a sunny afternoon, lovely way to spend a bank holiday. Would recommend to anyone visiting the area.

Was this review helpful? Yes
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 May 2013

We stayed at the Royal on a three night break in March. The hotel is quite old and is looking abit tired. The room was quite spacious, but was in need of a coat of paint. Other than that, was quite comfortable. There was the choice of the restaurant for meals or the bar. We chose the bar. This had... More

Was this review helpful? Yes 1
Michael J, General Manager at The Royal Hotel, responded to this review
7 May 2013

I would like to thank you for taking the time to review your stay with us at the Royal, I am pleased to see you enjoyed your 3 day stay with us. As you will see from many of the other reviews, we are getting a major refurbishment later this year and we are all excited and can not wait... More

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Additional Information about The Royal Hotel

Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
Address: Palace Pound, Ross-on-Wye HR9 5HZ, England
Region: United Kingdom > England > Herefordshire > Ross-on-Wye
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #8 of 11 hotels in Ross-on-Wye
Price range (per night): S$94 - 181
Hotel Class:3 star (3*)
Reservation Options:
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The Royal Hotel
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