Just back from a five day break with a tour bus, the lift was not working the phone in rooms not working the remote on the telly was broken, just as well the weather was good, the only good thing was the breakfast, I think a bit updating of the decor is badly needed, one of the party had been... More

Stayed here for my daughters football tournament. There were 3 other football clubs staying at the hotel. We arrived at lunchtime and told our rooms wouldn't be ready until 3.30pm. Not too bad as we were off with the kids to the Pleasure Beach. Returning around pm we all checked in. This is where the problems started! We were given... More

Me and the team Enjoyed the stay at the hotel seemed to be looked after to an average standard nothing was at fault the food menus had nothing special about them them however the breakfasts were good. Every member off staff but two seemed very friendly one member off staff said after one of my team mates simply replied "cheers... More

Just returned from a weekend break from this hotel, was attending my sons football tournament so it was a large party of 40 kids and 20 adults .... Hotel is spotless, very spacious and well organised, food very good, pool was a bonus for the boys, rooms slightly dated, but again very clean, i would return to this hotel in... More

I'm disappointed to read some of the reviews on here . I've just celebrated my 50th birthday at the hotel and its been amazing . Yes some of the rooms probably do need updating but how many of us actually stay in the rooms in the daytime. The food is outstanding and you are spoilt for choice (and we have... More

We visited this hotel out of season in late November in a small party of five. The fixtures and fittings of the hotel are pretty "tired". The public rooms aren't too bad, but our bedroom (35) and its en-suite was definitely worn, though clean and tidy. Our bedding too was clean . The room had no view, looking onto an... More

After a poor check-in by staff on reception, we found our room to be below average. Carpet in the bathroom could've walked out of the hotel itself it was that 'alive', wallpaper was attempting to leave walls as well! Family room was small and furniture very dated, and mattress was awful. Security of the door seemed below par and we... More

arrived 2pm checkin time to be informed rooms not ready had to wait with children until 3.15pm,was informed at time of booking our two family rooms would be next to each other but on arrival informed our rooms had been allocated to other guests so there fore our rooms on diff floors not ideal,.enterterd each of these rooms to be... More

I have recently returned from a 4 night stay at this hotel with my partner and 2 year old son. On arrival we found adequate parking directly outside the hotel with ramp access to the reception area. We recieved a warm friendly welcome and immediately felt at home. We stayed in a non refurbished family room on the first floor... More