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All 9 Knutsford hotels »

Cottons Hotel & Spa

4.0 of 5
Manchester Road, Knutsford WA16 0SU, England
Hotel amenities
Cottons Hotel & Spa
Ranked #4 of 9 hotels in Knutsford
4.0 of 5 stars 162 Reviews
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162 reviews from our community

Traveller rating
    74
    54
    24
    8
    2
See reviews for
Families
25
 
Couples
46
 
Solo
12
 
Business
44
 
What travellers say
  • Very nice(8)
  • Outdoor hot(5)
  • First nights(4)
Date Rating
uk
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

I have stayed at this hotel with my girlfriends for the last 5 years... We return year after year for a girly giggle and pamper break... I would usually score this hotel 5/5 for everything, but this time was different.... Usually the level of service is outstanding , but this time felt really let down ... Think well be trying... More

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

Stayed at Cottons for just one night and would rate the hotel as excellent. Very nice rooms, nice and quiet, with all possible facilities and great walk in shower. Food lovely, but what make this hotel stand out is the staff, fantastically friendly, courteous, but not pushy.

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Glasgow
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 May 2012

Nicely presented hotel with good clean public areas. Rooms ok and in general food was very good. Only negative point was fresh fruit salad was off on both days, even although I pointed it out ton the staff. I shall probably return.

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Macclesfield, United Kingdom
1 review
5 of 5 stars Reviewed 20 May 2012

I'll be honest, I normally avoid large chain hotels, as I've always found them to be shabby, dated and impersonal, opting for smaller 5* establishments. Well, my opinion has certainly changed after staying here for the 1st time last night. From arriving to leaving I was wowed by the quality and service. My double room had every facility imaginable. Everywhere... More

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Shire Hotels, Mark C. Bowers - General Manager at Cottons Hotel & Spa, responded to this review
22 May 2012

Thank you for such great comments and, as part of a family company, we do work hard to make sure that we stand out from the larger chain hotel and I am pleased that you were able to recognise this during your stay. I will take great pleasure in sharing your feedback with my team. Kind regards Mark C. Bowers... More

Nantwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 May 2012

I booked Cottons for their "Girls Night In" back in March for myself and a group of friends. It's a small family owned hotel, friendly and clean with a nice atmosphere. The night in itself was fab; we retired to our suite after our Saturday afternoon spa treatments with a decent variety of movies/chick flicks to choose from. The suite... More

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Shire Hotels, Mark C. Bowers - General Manager at Cottons Hotel & Spa, responded to this review
22 May 2012

Delighted you all had such a great stay and enjoyed all the facilities and, as you so rightly mention, we are part of a family owned company where small details do make a big difference. We hope to welcome you back to Cottons in the not too distant future, maybe at one of our Tribute Nights or Wine Suppers? Kind... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2012

A welcoming hotel, comfortable hotel with good facilities, well-equipped rooms (free wifi throughout, trouser press etc.) and an excellent restaurant (particularly at dinner time) The big brand hotel chains should take a look at this well run hotel with friendly, courteous staff and look to their laurels.

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Shire Hotels, Mark C. Bowers at Cottons Hotel & Spa, responded to this review
22 May 2012

Thank you for your review, I am really pleased you enjoyed all the facilities in the hotel, especially the level of customer service and quality of food. We hope to see you again in the near future. Kind regards Mark C. Bowers - General Manager More

London, United Kingdom
Top Contributor
64 reviews 64 reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 17 May 2012

This is a venue which appears used to dealing with larger groups of people and does it very well. For example, the restaurant is able to create larger table groups and segregate areas so that two parties can be dealt with at the same time. Couples seeking a quiet dinner for two would be advised to avoid weekends. The food... More

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See 2 more reviews by ABC_1956 for Knutsford
Shire Hotels, Mark C. Bowers - General Manager at Cottons Hotel & Spa, responded to this review
22 May 2012

Thank you again for taking the time to post your experience of Cottons and I pleased that, overall, you enjoyed your stay. We appreciate all feedback from guests and I have noted your views on the slow service and will review this with my team. On a positive note, really pleased to read your comments about our wine list, bedrooms... More

Warrington, Cheshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 11 May 2012
3
people found this review helpful

In the main this hotel is lovely. Clean, modern, nice spa etc. We chose this venue for our daughter's wedding. Unfortunately on the day we had some problems. No red carpet for the bride and groom as was promised but as the wedding party arrived a little early due to the inclement weather, we accepted the hotel saying it is... More

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Shire Hotels, Mark C. Bowers - General Manager at Cottons Hotel & Spa, responded to this review
17 May 2012

Thank you for your recent review, I hope you have found my personal, prompt and pro-active response satisfactory and, following our discussions, we look forward to seeing you back at Cottons in the summer. Kind regards Mark C. Bowers - General Manager More

Farnham, United Kingdom
2 reviews
4 of 5 stars Reviewed 9 May 2012

Generally a good stay (not perfect) but would stay again because of the lovely Spa!! One criticism was the service at bar. On both nights we arrived at the bar at around 7:30pm to find there was only one person manning the bar/serving food at the tables. On both occasions I had to wait about 15 to 20mins for someone... More

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Inns of Character, Mark C. Bowers - General Manager at Cottons Hotel & Spa, responded to this review
14 May 2012

Many thanks for your helpful feedback following your recent stay with us. On a positive note, I am glad you would stay again and found many of our staff brilliant, our beds comfy, the Spa fantastic and that you enjoyed our bar food. However, please accept my apologies for our shortfalls in the bar and your disappointing food experience in... More

Yorkshire
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2012

We ate at the hotel on Sunday evening and I have to say it was excellent. Staff were busy but very helpful and the food was lovely. We will definitely return when we are next in the area.

Was this review helpful? Yes
Inns of Character, Mark C. Bowers - General Manager at Cottons Hotel & Spa, responded to this review
14 May 2012

Thank you for your recent review. Great to read you loved our food and we look forward to welcoming you back to the hotel in the near future. Kind regards Mark C. Bowers - General Manager More

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Additional Information about Cottons Hotel & Spa

  • Cottons Hotel Knutsford
  • Cotton Knutsford
  • Cotton Hotel Knutsford
Address: Manchester Road, Knutsford WA16 0SU, England
Price range (per night):* S$151 - 250

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Cottons Hotel & Spa
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