Staff very friendly and helpful, excellent restaurant with good quality food. Breakfast was great also. Rooms a bit dated, but clean, powerful shower, large ensuite. Good, FREE broadband, plenty of sea views. There on business, but would go back for pleasure. Bar and staff good also.

Spent 3 days while working and found it ok. I thought it was a Best Western hotel? Breakfast was good and the bar was good with a decent steak pie.All in all would stay again but I was on expenses so unsure of the value.

After a recent stay at the Queen's Hotel I had to write this review because I feel strongly about it. Upon my arrival I was greeted by friendly reception staff who were pleasant and helpful. The room I was given was nice, clean and well maintained apart from outdated decor. Had a good night sleep, nice and peaceful in a... More

Food was good hotel staff need sorted out felt like they did not care but all in all good

Better than its sister hotel The Grand because it is more up to date like the Grand really nice staff,clean and comfortable and food to die for

The Queens hotel in Lerwick is part of the KGQ group and is the better of the two hotels in the group (the other hotel being the 'Grand'). Having stayed at both hotels the Queens is certainly the better of the two. This hotel even provides bedrooms for smokers. The menu was favourable and the food very acceptable although the... More

We stayed for three nights. Our room was fine though a bit cramped but everything worked and the bathroom was clean. Our breakfasts were very good, we didn't eat in the restaurant but the meals provided in the small bar were excellent. In particular, the battered cod was good and one of us also enjoyed a tasty burger! Staff were... More

Well, we were nervous about staying here after reading the previous reviews. Maybe we're not fussy types but although there's room for improvement we really enjoyed our stay. The only quibbles were that the bathroom window could have done with a blind. The occupants in the yatchs in the marina would've been able to see us at night! We left... More

We were staying in the Queens Hotel as a large block booking through our company & this seemed to allow the hotel staff to treat us like cattle. On entering the hotel you are hit by a musty smell of damp, this isn't surprising as the hotel is very old & built into the sea wall. We where in a... More