Booked a family room for £35 so was expecting a really basic hotel along the lines of a Travelodge. The first thing that surprised me was the incredibly friendly welcome at reception. The staff are obviously well trained and gave the impression that nothing would be too much trouble! Made me feel quite guilty about the cheap room rate! The... More

Good clean hotel with comfy beds and friendly staff. Will recommend and come again. More

I stayed here for work, not having used PI before and I came away very favourably impressed. Bathroom was wel made with good shower and was not a plastic 'pod' as some hotels use. Room was a good size and the bed comfortable. What more can I say? Best of all was breakfast, excellent espresso coffee and very good criossants,... More

fantastic friendly and welcoming staff, brilliant unlimited continental breakfast for just 8.95, perfect for an overnight stay or a longer break! cant wait for oir next stay! More

Very Clean, Great Service from front reception staff, rooms are large and comfy beds. I would have rated it excellent if it wasn't for the internet service. Terrible! Kept on dropping out and in the end I gave up and didn't use it. More

I have stayed at Premier Inn Hotels on quite a few occasions and for us a family with 2 children, I have yet to find another cheap hotel chain that comes anywhere near the value. We always get 2 full size single beds for the children and not a small sofa bed for them. The rooms still have plenty of... More

We booked a family room for Saturday 21st April 2012-on arrival impressed with polite Reception staff-opened the door to our room amazed to see a large double and 2 single beds-have stayed in other chain hotel family rooms where you get a double bed and a sofa-bed-all beds very comfotable-lovely cotton bedding-room very clean and quiet-perfect! Another fab room feature... More

We stayed as part of a group of canoeists taking part in the annual Devizes to Westminster canoe race. We had an excellent night's sleep in one of the rooms at the back of the hotel, very quiet with no road noise at all. The staff at reception were very friendly and welcoming and invited our son to take part... More

The accommodation was good and location ideal for the day trips out to Wookey Hole and Longleat. The length of wait for our meal on the last day was diabolical - an hour for one course! If this had been our first night we would definitely have looked elswhere to eat. More