We have just returned from a wonderful 5 day break at The Watersplash and as on all our previous visits,have had a lovely,relaxing time in an excellent environment,set amongst the breathtaking scenery of The New Forest.The hotel management and staff are friendly,helpful and welcoming,the accommodation is clean and comfortable and the food is freshly prepared and excellent.The hotel itself is... More

The hotel is a old fashion family hotel.It was comfortable and clean.The staff were very helpful.The food was first class and plenty of choice.We will be returning.. The secret garden did wonderful cakes and lunches very relaxing all in all a excellent break could of stay longer. More

We recently stayed here for 4 nights. It is an interesting old victorian house that is comfortable, mostly clean but a bit dusty here and there. It has a very good breakfast and dinner. Normally we wouldn't eat at the same place for 4 nights but the choice and quality was good enough. Portion sizes could be smaller and then... More

We had a 3 day break during the week and found the hotel, staff and food all to a very good standard. We were a little apprehensive after reading some adverse comments in other reviews but now cannot understand why they were posted when they were clearly wrong! From the helpfull staff, lovely and varied food to the quality bed... More

The problem is with some of the staffs. They are non welcoming and defensive against requests. I seriously considered forfeiting my deposit and moving out on the first day. I asked one of them about bike trip, and she said there's nothing much you can do without a car. What a letdown. There's actually a lot to do including bike... More

To use the word 'hotel' is a joke for this establishment. It is run down, dirty, damp and the prices epitomize extortion! The bathroom was unforgivably dirty and on mentioning this to the proprietor I was greeted by a defensive "it's not dirty madam, just stained" - not exactly reassuring. The bedrooms are appalling; the blankets were stained, there are... More

SECRET GARDEN CAFE- We have enjoyed many cups of tea and delicious cakes & scones in this charming little oasis in the heart of Brockenhurst. A great idea, locals and visitors love it. More

I was bowled over by the fantastic cream tea in the Secret Garden! Generously filled sandwiches and homemade cakes and scones beautifully presented. Couldn't have been better. Breakfast likewise. The hotel is on a very quiet side road, but the garden is also accessible from the village high street. So cyclists and families pop into the garden without disturbing the... More

This place is dirty and dated. I reckon the last time the interior saw a lick of paint was about 30 years ago. Really, an embarrassment of a place. And will leave you feeling cheated out of your hard earned cash. I would have felt ripped off even if charged half of what we actually were. More