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The Lodge

Newcastle Road Crossgate Moor, Durham DH1 4HX, England
Hotel amenities
The Lodge
Ranked #38 of 40 Durham B&B and Inns
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26 reviews from our community

    Trip type
Traveller rating
    2
    4
    1
    1
    18
Date Rating
1 review
1 of 5 stars Reviewed 16 May 2013 via mobile

I stayed for 1 night. The car wash was annoying me. I couldn't park my car there I had to park round a narrow car park at the side. It has a hedge and directly behind it the hotel/ disabled entrance. The food was terrible it was the worst meal I've eaten ever. Who ever had "cooked" that meal should... More

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Durham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 February 2013

This place is not a place to consider eating at, going by our festive day lunch .We , 13 of us went, and what a big disappointment . I should have realised , when the owner rang ,me a week before asking for the full amount of money after paying the deposit.At the time I was poorly and could only... More

Was this review helpful? Yes 1
See 2 more reviews by Christine D for Durham

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1 of 5 stars Reviewed 2 July 2012

I was attending my daughter's graduation and booked with the lodge 6 months ago. When we arrived we were told that the last room had been taken. There was no apology. we since have found out that the hotel has recently been sold and all the old bookings were lost. i am disgusted with the lack of concern from the... More

Was this review helpful? Yes 1
Nr. Winkleigh
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 29 June 2012

This is quite simply the worst hotel I have ever stayed in in western Europe. It is a hotel in name only and I will never book a hotel again without heeding the reviews. We arrived and immediately had difficulty discovering where reception was let alone a receptionist; after a few minutes of wondering around aimlessly the cook came out... More

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 22 June 2012

The Lodge is advertised as a bnb; the sign outside says bnb and we were told that continental breakfast was served from 8 til 9.30 *but* when we got up the next day we found the hotel shut and locked up and eventually were told that they had stopped serving breakfasts 6 months ago! Not only were we not offered... More

Was this review helpful? Yes 2
Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 26 May 2012

We were moved after the 1st of 5 nights because of a leak in the bathroom, but the shower in 2nd room came out in a warm trickle and impossible to use. No soap, and a charge of 50p for sachet of shampoo and shower gel. No heating in bathroom, we used it as a fridge and kept our milk... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 May 2012

Having just spent 5 nights at The Lodge I can honestly say "Do not touch it with a barge pole"! No service whatsoever. No breakfast - no hot water in my room - charged for everything that you might expect as standard!

Was this review helpful? Yes 2
durham england
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 27 April 2012 via mobile

I recently visited the lodge as part of a wedding party. The wedding party was due to arrive at the venue for around 6pm in preparation for the evening function to begin at 7pm. From the moment of arrival things went down hill rapidly. On entering the lodge we were informed that the buffet had already been laid out. Even... More

Was this review helpful? Yes 2
durham
1 review
1 of 5 stars Reviewed 20 April 2012

stay well clear! was a guest at a evening wedding party, the hot & cold buffet was put out at 6pm instead of 9pm so everything had to be disposed of! no draught beer or lager only warm cans which were over the duration of the evening being bought in from tesco! lack of hospitality from the owners who were... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 April 2012 via mobile

Worst place I have ever stepped into. With the exception of the young girl behind the bar staff are so unprofessional and lack competence in the hospitality industry. Dirty toilets, cheap branded soft drinks and alcohol from cans and boxes, need I go on

Was this review helpful? Yes 1
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Additional Information about The Lodge

Also Known As:
The Hotel Durham
The Hotel
Address: Newcastle Road Crossgate Moor, Durham DH1 4HX, England
Region: United Kingdom > England > Durham > Durham
Amenities:
Restaurant
Hotel Style:
Ranked #38 of 40 B&Bs / Inns in Durham

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