Had room with sea view which was great and view from room to sea and down promenade was lovely, do not have a rear room as they overlook the car park. Hotel ugly concrete construction and looks out of place amongst the other historic and lovely buildings most of which seemed to be nice hotels, B & B's or holiday...
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What a let down ! What was a Hilton (they quit)is now a patch on the old days when it was a great hotel. I remember the Lido well (long gone) and Whispers night club, showing my age now.
Very average in all departments, rooms, food, just very average. Its a long time since this was the
leading hotel on...
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Decided to take the plunge on a two night business trip even though its got some rotten reviews, first visit to IOM, the seafront at douglas is run down as are alot of UK hol resorts, alot of run down hotels and the Palace is more modern and looks a little better than others but still looks quite poor, check...
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Decided to give it another try following a previous poor experience and given that it is now Best Western.
It is sadly lacking in many areas and is no way 4 star.
Check in ~ Total nightmare after a long day. Receptionist spent an age shuffling paperwork round looking for paperwork for customer in front of me then couldn't get...
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Reviewed 22 October 2011
On the plus side the staff were friendly.
On the downside the hotel is pretty ugly to look at and a bit tired. For £95 per night the room was pretty basic - no better than modern discount hotels. Certainly worth paying a bit extra to look out over sea than see the car park.
The hotel includes a nightclub...
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Thank you for taking the time to write a review on your recent stay in our hotel, and we are delighted that you found the staff to be friendly.
We also agree with your comments that the seaview rooms have an outstanding view!
We are however sorry to read that you did not get much sleep on Saturday night -...
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We stayed here as a couple for the weekend 5th May to 7th May, on B&B basis
for a friends wedding.
Our Room was not seafront but overlook the car park, which was fine for us, we live near the sea, so a sea view was not a major issue for us.
The room itself was very clean and very...
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Thank you for your review of our hotel, and we are pleased to read that you enjoyed your short break on the island for your friends wedding. We are glad that you enjoyed the wonderful breakfast overlooking the picturesque bay, and do look forward to welcoming you back to the hotel in the near future.
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Stayed over the weekend. Rooms were smaller than i expected but the beach front location made up as the view was excellent. Bed comfy, although there was some noise from the nightclub. Staff excellent, Luke in the paragon bar and the staff in the pool. Pool was nice & warm, i also had a sauna all included in price. Breakfast...
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Thank you for your review on Trip Advisor and for the great comments regarding Luke and the Health Club staff. We are pleased that you enjoyed the Health Club, and hope that you found it relaxing.
Thank you too for your comments regarding the lovely views and the great breakfast you had, and we do hope to see you back...
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The rooms in this hotel are rather small and quite basic but with an outstanding view of the beach I believe this is the reason for the popularity. The staff were really helpful and friendly breakfast was good and being a stones throw away from Douglas city centre is fantastic. I would visit again and would recommend..
Thank you for taking the time to review our hotel and for the favourable comments. We are very pleased that you enjoyed your sea-view room and the wonderful views that it offered of Douglas Bay. We are also pleased that you found the staff helpful and enjoyed the great breakfast.
We do look forward to welcoming you back in the...
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This hotel needs updating to rid it of it's 1980's decor. The bedroom was clean with lovely sea views.However there was a lot of loud music on the Saturday night which went on until the early hours.
The evening meal was a carvery ( in keeping with it's eighties feel) The salad bar looked good but was tasteless. The breakfast...
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Thank you for taking the time to write a review on your recent stay at the hotel, and we are pleased that you enjoyed your room and the seaviews from it. Regarding the allegation that the scrambled egg was powdered, I can assure you that we only use fresh Manx eggs at the hotel. We have a policy of using...
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Stayed here for two nights off-season, at the end of April. The building from the outside is very unappealing and the entrance, round the back in the car park, definitely needs some TLC, as does the reception area. I had a very bad check-in experience* (see below) but once checked in the room was actually very pleasant, very clean and,...
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Thank you for taking the time to write a review on your recent stay in our hotel and we are pleased that you found the room comfortable and enjoyed a very good breakfast overlooking Douglas bay. We are sorry that your check-in experience was not as favourable as it could have been, but trust that you will find it back...
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