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All 26 Douglas hotels

The Claremont Hotel

4.0 of 5
18 - 22 Loch Promenade, Douglas IM1 2LX
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The Claremont Hotel
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Ranked #8 of 26 hotels in Douglas
Most recent review
4 of 5 stars Reviewed 19 June 2013
PrestonNettie PRESTON
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172 reviews from our community

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PRESTON
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

Had a lovely stay at the Claremont for the TT races. Good first impression made by the lovely reception staff. Room was as described if a little small and quite dark as we were at the rear. The bathroom was modern with Aveda toiletries. Restaurant was excellent we had a lovely meal there one night great service. Breakfast plentiful and... More

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Isle of Man
Top Contributor
87 reviews 87 reviews
60 hotel reviews
Reviews in 52 cities Reviews in 52 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

Stayed one night after a function. Booked a "business club double" room which was quite small and at the rear of the hotel overlooking the fire escape and bins. For a single business person it was fine, as it was for two of us for just one night. Everything one could want in the room. Very nice breakfast. If I... More

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Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 13 June 2013 NEW

Our daughter recently held her wedding reception in this hotel. We found the service and food excellent before and during the wedding reception. A number of our family stayed in the hotel for between 2 and 3 days. During this time we found the service and breakfast great. We found the lunch menu limited and were disappointed. The location of... More

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See 4 more reviews by Gerry2013_13 for Douglas
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review
18 June 2013

Dear guest, thank you for your review of The Claremont Hotel. We are delighted that your family chose to hold your daughter's wedding with us. May we thank you for your kind words regarding our new bedrooms and add that we are delighted you found them to such a high standard. Thank you also for your kind comments regarding the... More

Douglas, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

We recently had our wedding reception here with several members of the party staying over night. From the first moment we had our meeting with Ricardo (general manager) he put our mind at ease with his professionalism and knowledge. We had several meetings with Ricardo to make sure everything was in place and he also gave us some ideas for... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review
11 June 2013

Dear guest, thank you for your kind review of The Claremont Hotel. We pride ourselves on providing a friendly, personal service and are delighted that we were able to make your wedding as special as can be. Congratulatons to you, the happy couple! We have passed on your kind words to Ricardo, and look forward to welcoming you back to... More

Brentwood, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 29 May 2013

At the time of our holiday the hotel was under refurbishment but it did not affect our stay. However, we were put in a pokey room tucked away (218) and found light bulbs out and the toilet seat loose in the bathroom. Theses items were seen to very quickly but feel the room should have been checked before we arrived.... More

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Old Colwyn, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 May 2013

I always stay at the Claremont when I'm in Douglas. But the last time I stayed will be my last. My previous stay in 2012, I had ordered a Salad for my room before I had to leave for a meeting, and it was inedible. During my recent stay, I decided that I wanted something to eat in my room... More

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See 2 more reviews by silli_julian for Douglas
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review
11 June 2013

Dear guest, thank you for your review of The Claremont Hotel. We are sorry that you were disappointed with regards to your room service. We value the importance of all feedback from our guests but politely point out that we do have a full restaurant menu also available as a room service option. This menu includes a brasserie quality House... More

UK
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013

Lovely views across the sea. This hotel is currently being refurbished a bit at a time and the changes look great. It's slowly becoming a sophisticated and comfortable place to stay. I had a room at the back, so no view but none-the-less it was a decent size was a lovely modern bathroom. Water and biscuits in the room was... More

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Lima, Peru
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 May 2013

We love this hotel for a variety of reasons. It's in a wonderful location, across the street from the oceanfront boardwalk, and an easy stroll to great restaurants and public transportation. Our room was lovely; it was large, spotlessly clean and beautifully furnished, and had many unexpected amenities. Thoughtful details, such as plenty of outlets in convenient locations (like right... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review
31 May 2013

Dear guest, thank you for your kind and detailed review of The Claremont Hotel. We are delighted that you enjoyed our exceptional breakfast and have passed your comments on to our kitchen team. Thank you also for your comments regarding our bedroom facilities particularly the design elements we have incorporated, as we take great pride in offering the finest business... More

Harrogate, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013

We were expecting a great deal more for our £197.00 per night accommodation. Arriving after 10.00 p.m we ordered room service as the bar was closed and already setting up for breakfast surrounding still fellow dinners. So no alternative but room service, My smoked salmon sandwich could have feed the seagulls of Douglas!! I think they are called "doorsteps"? All... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review
31 May 2013

Dear guest, thank you for your review of The Claremont Hotel. We are sorry that you were disappointed with regards to your room service experience. We value the importance of all feedback from all our guests and have addressed your comments with our restaurant and kitchen team. We aim to ensure that our friendly staff are as knowledgeable as possible... More

Camberley, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 16 May 2013

To be fair this hotel is undergoing some refurbishment but this doesn't affect your stay. You can start to see the improvements will work out upon completion and give a much cleaner modern look to the hotel. Reception is great, room a little better than you'd get at Premier Inn although some rooms are a long way from reception. The... More

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Additional Information about The Claremont Hotel

Also Known As:
Claremont Hotel Douglas
The Claremont Hotel Isle Of Man/Douglas
Address: 18 - 22 Loch Promenade, Douglas IM1 2LX
Phone Number:
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotels in Douglas
#1 Luxury Hotels in Douglas
#5 Business Hotels in Douglas
#5 Family Hotels in Douglas
Price range (per night): S$198 - 375
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Boasting beautifully designed bedrooms, opulent furnishings and a premium location, The Claremont Hotel offers business and leisure visitors to the Isle of Man an unforgettable stay. Following extensive refurbishment to provide an international standard hotel, the 4* star Claremont Hotel was recently awarded the TripAdvisor Certificate of Excellence and also winner of Isle of Man business of the year. With 56 lavishly furnished bedrooms including a number of ‘Business Club’ executive standard rooms, the hotel has amazing views across Douglas Bay and is situated at the heart of the local business district. ‘Business Club’ rooms feature super king-sized beds with Tempur ® Mattress and Hungarian Goose Down pillows, elegant bathrobes, stylish wet room, complimentary wi-fi and DVD player, in addition to the standard mini fridge and safe. The Claremont also features one of the island’s finest restaurants, Coast Bar and Brasserie, as well as extensive conference & boardroom facilities, a 24 hour concierge, and business and secretarial support services. ... more   less 
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