I have recently returned from a short break to this hotel and unfortunately my experience was not good. This however was in the main due to the horrendous winter vomiting bug that is still on the island. Out of 36 of us 16 were unwell, some requiring hospital treatment. Regrettably the staff at the hotel were unsympathetic and extremely unhelpful... More

On arrival the staff were very friendly and the hotel appeared to be clean. The rooms were basic but fine. Only worry was the extension cable hanging down from the tv and freeview box to the socket below. Shower didn't work but it had a bath. Then we went down to eat. Food was very basic and not very well... More

excellent good food lovely soft beds hard working switch on staff. keep the same formate and it will get even better.but please remove the chichen shed door locks.i did not wish to leave.

My family and I stayed at this hotel during a recent coach trip to the Isle of Man, via Just-Go Holidays. The price of £109 per person represented excellent value for money, particularly bearing in mind that it included 3 nights' dinner, bed and breakfast at the Cygnet Hotel in Sandown. As soon as our coach arrived, the hotel staff... More

Was not sure what to expect as had not been to Isle of Wight for ten years and had not used the hotel previously. Pleasantly surprised on both counts!Nice friendly smiling staff. Lovely spacious bedroom and bathroom. Great prices at the bar, food excellent. Not far form the centre of Sandown although hotel on a hill so might need to... More

Good food very nice staff good value hotel it's got my vote!

We have recently stayed four nights in the Cygnet hotel, there were four of us on a coach trip, Two of the four were in wheelchairs along with two carers, Apart from a ramp at the front door there was no facilities at all for the disabled the toilets were very small, the food was average staff were friendly enough,... More

had a wonderfull five days with just go holidays at the cygnet hotel staff superb nothing to much trouble to make your stay enjoyable and not forgeting barry from york pullman coaches who put the final touch to a great holiday

Just had a 5 day holiday with Just Go. New management and staff at the Cygnet Hotel this year. Could not fault the hotel at all. Helpful pleasant staff. Hotel and rooms cleaned each day and well maintained. Good choice of well cooked food. Would certainly use the hotel again. The swimming pool was a bonus. My companion was taken... More