First impressions are of a rather run-down building, needing at least a lick of paint on the outside and electric light bulbs replaced in the lounge/reception area. Having said that, it's comfortably furnished and the decor is full of period character. Dogs are admitted to the public areas, but not the restaurant. Bedrooms are small but otherwise comfortable - although... More

This hotel is in need of a great amount of repairs. It leaks like a tap but the staff are wonderful, they certainly go the extra mile to make one feel at home. The beds are comfortable and clean and the food is good. What more can one ask for the for the price? If you want luxurious surroundings and... More

We made a last minute booking to the Grand hotel. On 1st imressions it looks very tired. We got a warm welcombe and were impressed by the art deco interior. I just wish the owners would inject some money into what could be a rejuvenated Grand hotel back to what it deserves to be. The food was surprisingly good in... More

The pictures on the internet and brochure were not what we were greeted with. The whole building looks as though it is being run into the ground and is in desperate need of a lick of paint. Our en-suite consisted of a very short shower hose that you could only use if you actually sat in the bath, didn't feel... More

On first arriving was very disappointed to find the exterior in need of upgrading in fact paint was coming away from the front and it looked like it had not been painted for years - however, on entering the foyer was very pleasantly surprised at the beautiful lounge and dining room with lovely views of the sea. The staff were... More

Stayed at the Grand August Bank Holiday 2010,found the hotel quite charming,the reception with its wood panelling is very impressive. The staff are all very friendly and helpful, the food was very good I certainly didn't go hungry. We used the hotel pool every day , most enjoyable. The room was a little cramped but I was comfortable. All in... More

We love the Grand Hotel and have been there three times, can’t wait to go back next year, it has old world charm and service from really caring staff. All right it needs work on it, where wouldn’t after 80 years? The history could be exploited more and the ballroom would be great for Ball room dancing weekends. The meals... More

The brochure makes the hotel look brighter and more well maintained than it actually is in reality. It is 'reminiscent of days gone by' and in the 1930s I'm sure it was really lovely but now it is 'tired'. On the positive side, the location is superb and the views of the sea perfect. Between the zoo and golf, and... More

after reading some of the reviews i was expecting something loads worse, but was very pleasantly surprized. As we walked in i thought i was going to be walking into an old shabby run down hotel, but was very wrong. It was very clean and athough the decor is old it was well kept and added to feel of the... More