We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Hotel London Heathrow

3.0 of 5
Shepiston Lane, Hayes UB3 1LP, England
Hotel amenities
Comfort Hotel London Heathrow
Ranked #8 of 10 hotels in Hayes
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

470 reviews from our community

Traveller rating
    36
    150
    138
    86
    60
See reviews for
Families
88
 
Couples
151
 
Solo
75
 
Business
67
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Albany, Oregon
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW

We choose this hotel because it was close to Heathrow A/P and we could connect to the shuttle bus for an early departure. That worked out fine except the shuttle bus operator said we only paid for one person and yet we prepaid the hotel for the four of us. (Wondered who put the funds in their pocket). We had... More

Was this review helpful? Yes
Derby, United Kingdom
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

We booked this hotel back in February of this year for a Legoland package, after booking I came onto trip advisor and read some of the awful reviews and must admit I was starting to dread our stay but I feel i must write this review as we were pleasantly surprised from the minute we arrived. There were 6 of... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
20 May 2013

Dear Guest Thank you for taking the time to write and share your recent visit at the Comfort Hotel Heathrow. It was a pleasure to read that we had exceeded your expectations and you had an enjoyable stay with us. Our aim is to cater for a variety of travellers and it was good to read both yourself and children... More

1 review
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

We booked through legoland to stay 3nights whilst on our 2day legoland visit. I choose this hotel as it suited our needs. We were taking our 6 and 1 year old children legoland and needed somewhere comfortable to sleep after our long days at the park. Our room was set up with the sofa bed and travel cot for the... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
20 May 2013

Dear Guest Thank you for your review and I was pleased to read that we were able to play a part in making you and your family holiday an enjoyable one. It was good that the location and facilities suited you and that your room was clean and comfortable and you enjoyed your breakfasts every morning. Normally family room types... More

Georgetown, Texas
Top Contributor
58 reviews 58 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

The hotel is clean, but does have some issues... 1. The air conditioner did not work properly even when I had the desk adjust it to as low as possible. By the Morning it was blowing hot air. The outside temp was around 50F or less. I would not recommend staying there when it gets warmer. You cannot leave the... More

Was this review helpful? Yes
See 2 more reviews by kruemcke for Hayes
Superior, Colorado, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013 NEW

We booked this hotel because we were told that laundry was available for guest use. In an email reply, the exact wordings from Karima A. of reservation said “Unfortunately we do not have a coin operated laundry facility but we do provide laundry facilities which you can ask upon arrival at reception for information.” But when we checked in and... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
20 May 2013

Dear Guest We appreciate you taking the time to write your review, and I was pleased to read you found the service in the Restaurant good, but also appreciate it can be a personal taste with regards to your comment that you found the food to be bland. We do offer a laundry service via our dry cleaning company; however... More

Travellers are raving about these Hayes hotels

Radisson Blu Edwardian Heathrow Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d191904?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Staycity Serviced Apartments London Heathrow
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2622247?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
London Heathrow Marriott
4 of 5 stars
Show Prices ABS:HotelCheckRates-d193684?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Shepiston Lodge Heathrow
4 of 5 stars
Show Prices ABS:HotelCheckRates-d191911?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Premier Inn Hayes Heathrow
4 of 5 stars
Show Prices ABS:HotelCheckRates-d570879?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Bristol, United Kingdom
1 review
1 of 5 stars Reviewed 14 May 2013

We stayed at this hotel for three nights as we were taking our young son to legoland. Our room was of a good size, the mattresses werent comfortable though, very lumpy and our sons chair bed hadnt even been set up!! The hotel was boiling, we switched the air con on in our bedroom, which might I add had a... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
17 May 2013

Dear Guest Thank you for taking the time to write a review following your recent stay. I apologise that some aspects of your stay did not meet your expectations on this occasion, and I was particularly disappointed to read of the shortfall with your son’s bed. The maintenance department has checked the air conditioning in all rooms since your visit,... More

Ottawa, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 11 May 2013

We stayed overnight before a flight out next morning. The hoppa bus system worked well to and from airport. The staff was very helpful. Rooms adequate, baths and showers good. TV's older, but we were not there for that. Parking was not an issue for us as we were using the bus and underground systems. Overall, the price was the... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
13 May 2013

Dear Guest Thank you for your review, and it was good to read that you found the staff helpful and your accommodation was to your satisfaction. We do pride ourselves in keeping our prices competitive in comaprison to similar standard properties within the Heathrow area, and I was pleased that it worked well for you and that you would stay... More

Leeds
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 8 May 2013

My partner and I were flying out to Berlin so decided to use the hotels park and stay service and then added on an extra night on our return. Everything went like clockwork from checking in on day 1 at 9.30pm to checking out on day 6 after breakfast. We arrived and parked the car under cover which was about... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
13 May 2013

Dear Guest Thank you for your review, I was glad to read that you had a comfortable stay and that we had achieved your expectations both together with the services and facilities available on both of your visits to the hotel. My apologies for the incident relating to your car keys, but it was good that the matter was resolved... More

Kettering,Northants.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013

I stayed here as i was picking someone up from heathrow the next morning. I got a good deal on the internet, £40 for room only,but decided the breakfast was a little expensive so didn't eat. I was disappointed that i had to pay £10 to leave my car at the hotel overnight,bearing in mind the car park wasn't even... More

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
13 May 2013

Dear Guest Thank you for taking the time to write your review: We most definitely offer the most competitive price with our accommodation in comparison to hotels of a similar standard within the Heathrow area. We aim to cater for a variety of travellers and feel confident that our breakfast offering for either a complete continental and Full English breakfast... More

Bromsgrove,
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very pleasant one night stay. All staff were friendly and extremely helpful. My evening meal was not quite cooked perfectly and they replaced the lot and we got some free drinks. I would certainly stay again.

Was this review helpful? Yes
GM-CHH, General Manager at Comfort Hotel London Heathrow, responded to this review
14 May 2013

Dear Guest Thank you for your recent review, and I was pleased to read that you had a pleasant stay with us, and found the staff extremely helpful. I was sorry to read however of your dining experience but it was comforting that the situation was dealt with to your satisfaction. I wish to thank you for your business and... More

Ibis London Heathrow Airport
Great value on a similar hotel
Hayes, Middlesex
3.5 of 5 stars 1,798 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hayes
Family-friendly
Berkeley Park by BridgeStreet
Berkeley Park by BridgeStreet 3.5 of 5 stars 19 reviews
Romantic
The Hide London
The Hide London 4.5 of 5 stars 448 reviews
Good for business
Jurys Inn Heathrow
Jurys Inn Heathrow 4.0 of 5 stars 788 reviews
Great value
YOTEL London Heathrow Airport
YOTEL London Heathrow Airport 4.0 of 5 stars 717 reviews
Show Prices ABS:HotelCheckRates-d262458?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1886452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d498323?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d729708?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Hayes
Ibis London Heathrow Airport 3.5 of 5 stars 1,798 reviews Premier Inn Heathrow Airport - B... 4.5 of 5 stars 2,622 reviews Sofitel London Heathrow 4.5 of 5 stars 2,523 reviews Premier Inn Heathrow Airport Ter... 4.5 of 5 stars 605 reviews
Show Prices ABS:HotelCheckRates-d193683?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d282542?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d677803?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2332311?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in Hayes, ranked by popularity

Been to Comfort Hotel London Heathrow? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Hotel London Heathrow

Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Address: Shepiston Lane, Hayes UB3 1LP, England
Region: United Kingdom > England > Middlesex > Hayes
Amenities:
Bar/Lounge Fitness Centre Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Hayes
Price range (per night): S$77 - 170
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Venere, Hotels.com, Tingo, HotelsClick and Orbitz so you can book your Comfort Hotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Hotel London Heathrow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Hotel London Heathrow
Show the lowest price for this hotel (from our partners)
Show Prices