We stayed here for just the one night as we were meeting friends in Hounslow for a Ruby wedding celebration and didn't want to drive. Apart from the fact that they charge you extra for parking (which i didn't pick up on their website) it's a pretty average, massive airport hotel. Our room was pokey, all brown and beige and...
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I used the hotel prior to flying from Heathrow, and took advantage of a deal which included 15 days free car parking. Once you took into account the cost of parking the room rate was a fantastic deal.
i didn't use any of the facilities at the hotel as I choose to eat prior to arriving at the hotel, and...
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Stayed here for three nights but until Radisson change their ways, I would not stay again.
The Concierge Team are an absolute dream and cannot do enough for you and that's where the best of this hotel stops.
The food is OK, we ate in the Brasserie as the restaurant was undergoing renovation. In terms of pricing the restaurant charges...
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Thank you for your review , and for your wonderful comments regarding our concierge team , and Smitty in particular , we are very proud of him .
I understand your annoyance with the optional service charge system , but to suggest that it designed as some form of stealth charge and that both staff and management are trying to...
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We stayed here for one night, on arrival it seemed nice but incredibly off-putting to have to walk through a crowd of smokers in order to get into the hotel. Once inside the staff were helpful and welcoming and we were pleased with the room though apparently opening a window is a health and safety risk. Overall we were happy...
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Thank you for your very kind review and for your lovely comments about the hotel and staff in general .
I understand your comment about the smokers , however i wanted you to know , we are just building a brand new restaurant at the front of hotel , which comes complete with an outside terrace area ,
This has...
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Excellent welcoming and friendly check-in and check-out procedures by efficient, friendly and knowledgeable staff. Comfortable room, a couple of minor problems rectified immediately. Good breakfast but over priced. Handy location.
Reviewed 19 October 2010
Thank you for your lovely review , and we do hope you have a chance to return to us soon .
Gavin
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This hotel is a gem! We arrived after a very stressful missed flight. United chose the Radisson Blu Edwardian hotel for our complimentary stay. So glad we got to stay here. The staff are absolutely incomparable to any hotel I have ever stayed in: extremely polite, accommodating, friendly, and will go completely out of their way to help you. I...
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Thank you for your stunning review , and for noticing that our staff are the real difference in this hotel .
we are really proud of each and every one of them , as they all try there best , but more improtantly , they really love what they do .
Gavin
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I spent 4 nights at this hotel and I must say it was worth the money I spent. Experience with staff was very good from check-in till check-out, they always tried to help when needed. The room was nice and clean, not very spacious, but it was OK. Only issue I had was with taps on sink and bathtub, they...
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Thank you for your wonderful review of the Hotel and its services .
The Oceanic is the new restaurant that opens on the 6th June , and we are certain it is going to make a real difference to the hotel and what we can offer our guests .
Gavin
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I spent two seperate nights at the Radisson and upon checking in both times the staff was courteous, professional and fun. Eszter checked me in the first night and Bill the second. They couldn't do enough to make my stay great.
Thank you so much for your review , and for your lovely comments about both Ezter and Bil, of whom we are extremely proud .
I will ensure I personally speak to both of them to congratulate them .
Gavin
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My overall experience at the Edwardian was positive, but there were a few sour notes.
Check-in was a breeze, and everyone was incredibly warm and helfpul. I upgraded to a 'deluxe' room. The room was very nice, clean, contemporary warm decor; but the bed was unbelievably uncomfortable. It felt to me like a futon mattress, and not a good futon...
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Thank you for your review , and for your lovely comments about the stasff , and the general decor , we really appreciate it .
I am sorry that there were variuos aspects of the brasserie that you were not pleased with , but i am delighted to say that we have a brand new restaurant opeing on 6th jnue...
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We chose the Radisson Park Stay Fly option and anticipated that we would not particularly enjoy the experience of a busy airport hotel. In fact it was the complete opposite - from the moment we arrived we were surprised just how good the level of service was. Our room was very clean and comfortable and were hardly aware of aircraft...
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Thank you for your wonderful review about all asprects of your stay .
I was delighted to hear that we have now converted you to being a fan of airport hotels , and we hope it is not too long before you are able to return to us again .
gavin
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