I booked rooms here as we had an early morning flight and I got a good rate. I wouldn't have stayed here if I had to pay full price given the shabby, smelly rooms. The bedside table had been broken and was just replaced with a random non-matching table. Everything else was pretty basic. No facecloths in the bathroom. I'd... More

It was pleasant stay in this hotel every one is so nice and fun loving person. I stayed here last week and enjoyed my stay, I don't remember everyone's name but can't forget few people i.e Rajesh in Bar, Shiva in restaurant. The guys were really nice and as of there service, I would really like to come back here.

Wanted to find a good hotel before leaving from the airport. It was close and that is where the good stuff ends. The welcome was non existent and they left us there wondering if they had our reservation at all - we could not check in as they had no record of us! Money wasted in the bar waiting. They... More

I have now stayed at this hotel 5 times, Arrived by car fought my way along the access road to the car park, really wanted the front doors to unload cases no good, no access because of all the cars parked there, they were still there an hour later. Took my ticket and looked for the ten disabled spots the... More

Stayed for 2 nights with my girlfriend in this hotel. It is located near bus station of free bus to airport terminals (we always went to terminal 5 by 423 bus). We had executive room with king bed and it was great! Big bed with great pillows, tea and coffee maker and tv with about 12 free channels. Breakfast was... More

I stayed here in October 2011 as I had an early flight to Canada the following morning. When I checked in I asked if there was a possibility of a free upgrade from my double room as I hold a Priority Card. I was told yes, there was an executive room available. I went to my room and was pleasantly... More

We used room 3081. The room was perfectly OK, but the corridors are difficult to pass along if you have bags. There can be up to three doors in very close succession, each of which can be a challenge with normal to large sized bags. There is also a dreadful smell in all of the short corridor areas between the... More

Stayed here for a few nights for the Heineken Cup Final and have to say the rooms were immaculate and very clean, comfortable beds, air con was great and cleaning staff were really friendly and polite. Now the huge let down which ruined my stay: I had to pay approximately £17 for a bowl of cereal, glass of orange juice... More

It must be difficult getting good staff to work well and stay motivated in a chain hotel in an uninspiring location where pretty well everyone is there to go somewhere else! All in all they did a good job. Bar staff a bit surly but everyone else really seemed to be trying. Amenities clean and generally of an adequate standard... More